The Customs Tracking Timeline lets you log and track customs status changes directly within an artwork’s inventory record. Each customs entry appears in a chronological timeline, making it easy to review an artwork’s full customs history at a glance.
What is the Customs Tracking Timeline?
The Customs Tracking Timeline lives in the Location/Condition tab of an artwork record. It mirrors the familiar Location History pattern but is dedicated specifically to customs activity.
You can use it to document customs-related milestones such as export, import, clearance, or holds, along with reference numbers and notes.
What you can track
Each customs entry can include:
Customs Type
Select from a dropdown or create new types as neededEntry Number
Useful for official customs or shipment reference numbersDate
Automatically logged, editable if neededNotes (optional)
Add context, instructions, or supporting details
All entries are displayed newest first, so the most recent customs activity is always visible at the top.
How to add a customs entry to an artwork
Open an artwork record from Inventory
Go to the Location / Condition tab
Scroll to the Customs Status section
Click Edit Customs
Enter the customs type, entry number, date, and any notes
Click Save
Batch editing customs for multiple artworks
If you need to apply the same customs entry to several artworks at once, you can do this in bulk.
Select multiple artworks from Inventory
Open the Selection Cart
Click the menu (⋮)
Choose Edit Customs
Add the customs entry and save
The entry will be added to all selected works at the same time.
Managing customs types
Customs types are fully customizable and managed at the organization level.
To add or edit customs types:
Go to Org Settings → Inventory → Settings
Changes apply across your inventory and will be available in the Customs Type dropdown going forward.
Common use cases
The Customs Tracking Timeline is especially helpful for:
Art fairs and exhibitions
Track temporary imports, exports, and clearance milestones for works traveling to and from fairs.Cross-border shipments
Log customs entry numbers, clearance dates, and notes for international moves, all in one place on the artwork record.Long-term holds or delays
Document customs holds, inspections, or extended storage periods so the full context is easy to reference later.
This keeps customs activity centralized and reduces guesswork when reviewing an artwork’s movement history.
❓FAQs
Q: Can I add customs entries to multiple artworks at once?
A: Yes. Select artworks from Inventory, open the Selection Cart, and choose Edit Customs from the menu.
Q: Where do I manage my customs types?
A: Go to Org Settings → Inventory → Settings to add or edit customs types.
Q: Can I add notes to a customs entry?
A:Yes. Each customs entry includes an optional notes field for additional details.