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ARTERNAL Release Notes

New features, updates and bug fixes will be posted here.

Kalila Richards avatar
Written by Kalila Richards
Updated this week

Hereโ€™s a look at the fixes, improvements, and backend updates we shipped over the past few weeks to keep your workflow running smoothly. Thank you for all the feedback โ€” it helps us continue refining and strengthening the platform.

๐Ÿ“† Release Notes Monday Dec 8, 2025

๐Ÿ’ฐ More Accurate Taxes. Less Guesswork. (for US based addresses)

Weโ€™ve improved our tax calculation system ensuring more accurate tax rates based on:

  • Exact address tax lookup & up-to-date local regulations instead of just using zip codes.

Alongside this improvement, weโ€™ve redesigned the tax experience. The new UI offers a detailed breakdown of each tax component, showing state tax, local tax, special districts, exemptions, and the total rate so you always know exactly where the number comes from.

โœจ New Improvement โ€” Remove a Contact from a List Directly from Their Profile

Managing contact lists is now much easier and more intuitive.

Before:
There was no direct way to remove a contact from a specific List while viewing their profile. Users had to navigate to Lists โ†’ open the list โ†’ select the contact โ†’ Selection Cart โ†’ Remove, then manually navigate back to the contact โ€” a long multi-step workflow.

Now:
You can remove a contact from any Static List right from their profile.

  • Tap the โ€œFound in X Static Listsโ€ link on the contactโ€™s profile.

  • Youโ€™ll see all the lists they belong to.

  • Simply tap the โ€œร—โ€ next to the list name to remove the contact instantly.

This update streamlines list management and removes unnecessary clicks, making it much easier to keep your lists organized.

Online Viewing Room Updates

  • Online Viewing Room now formats the date in the header based on the region/locale

  • Added the ability to crop header images chosen from the Browse window

๐Ÿ“ฒ Mobile app - Added the ability to "Select All" Installation Views

โ€‹

๐Ÿ“† Release Notes โ€“ Friday, November 21, 2025

๐Ÿ”ฅ Hotfix โ€“

  • Wall Label header logo reverting to center alignment

  • Imported sets not being assigned a position

๐Ÿ“† Release Notes โ€“ Monday, November 17, 2025

๐Ÿ”ฅ Hotfix โ€“

  • Unable to scroll down to โ€œHideโ€ in OVRs

  • Alternate views not appearing in SmartMail when added via +Add

  • List privacy display issues

  • Sales tax not updating on credit card fees

  • Unable to open email threads in the mobile app

๐Ÿ“† Release Notes โ€“ Wednesday, November 12, 2025

๐Ÿ”ฅ Hotfix โ€“

  • Invoice PDF downloads corrupted/unopenable

๐Ÿ“† Release Notes โ€“ Tuesday, November 11, 2025

๐Ÿ”ฅ Hotfix โ€“

  • Inventory list view not loading

๐Ÿ“† Release Notes โ€“ Monday, November 10, 2025

โœจ New Features & Improvements

  • ๐Ÿ“ฅ Inventory Number Now Optional During Import
    When importing inventory, the Inventory Number field is no longer required. If left blank, the system will automatically generate one for each artwork.
    โ€‹

  • ๐Ÿ–ผ๏ธ Faster Banner Image Selection for OVRs
    You can now quickly set the banner image of an OVR directly from the artwork list โ€” whether itโ€™s a main image, alternate view, or installation view โ€” without needing to re-upload.
    โ€‹


    โ€‹

  • ๐Ÿ–Š๏ธ Framed Dimension Field Improvements in Importer
    The new importer now accepts the text โ€œ(framed)โ€ in the dimension field when importing artworks.

๐Ÿ“† Release Notes โ€“ Monday, November 3, 2025

๐Ÿ”ฅ Hotfix โ€“ Wednesday, November 5, 2025

  • Fixed an issue where duplicating SmartMails caused an error.

๐Ÿ”ฅ Hotfix โ€“ Monday, November 3, 2025

  • Resolved an issue in the new importer that prevented URL-based document links from functioning correctly.

โœจ New Features & Improvements

  • ๐Ÿ“ Export Price Lists Using Alternate Price Labels
    Users can now generate PDF price lists using alternative price labels, giving greater flexibility when exporting for different audiences.


    โ€‹

  • ๐Ÿ’ต Edition Pricing Now Displays on Edition Tab
    The Edition Tab now properly displays edition-specific prices, improving accuracy and visibility for complex works.
    โ€‹

  • ๐Ÿงพ Invoice Template Control: Exclude Artwork Items
    A new option lets you exclude artwork items from the invoice total amount at the template level, allowing for cleaner financial breakdowns.

๐Ÿ“† Release Notes โ€“ Monday, October 27, 2025

Prompt for Custom Fields on Editions


When editing a custom field on a parent record of an editioned work, youโ€™ll now see a prompt asking if you'd like to apply that same change to all child editions. This ensures consistency across related records and saves time on manual updates.

๐Ÿ”ฅ Hotfix โ€“ October 23, 2025

  • Email Attachments in Inventory
    A toggle issue was resolved where email attachments were appearing in the Inventory tab despite being disabled. The toggle now works as expected.

๐Ÿ“† Release Notes โ€“ Monday, October 6, 2025

Remove Custom Sorting for Artist Works


Users now have the ability to remove custom sorting when viewing artworks under an artistโ€™s profile. This allows for a reset to default sorting when needed.

๐Ÿ“† Release Notes โ€“ Monday, September 29, 2025

๐Ÿ“ฑ Mobile Improvements

You now have the ability to track OVR analytics via our app. You can read more on this update here

๐Ÿ”ฅ Hotfix โ€“ Thursday, September 25, 2025

  • Resolved a QuickBooks sync error that prevented updates from completing.

๐Ÿ”ฅ Hotfix โ€“ Wednesday, September 24, 2025

  • Fixed an issue where alternate views couldnโ€™t be opened from the Alt Views window.

๐Ÿ“† Release Notes โ€“ Monday, September 22, 2025

โœจ Improvements

  • The โ€œReplace Docโ€ feature in the asset browser now filters for documents, rather than artworks.

  • Search Improvements across the platform for better accuracy and speed.


๐Ÿ”ฅ Hotfix โ€“ Tuesday, September 16, 2025

  • Fixed a bug where artworks with multiple artists only displayed one artist in OVRs.

  • The Excl. Taxes and Transport Fees field was incorrectly appearing under Installation โ€” this has been fixed.

๐Ÿ“† Release Notes โ€“ Monday, September 15, 2025

โœจ Fixes and Enhancements

  • PDF language updated: changed โ€œConsignorโ€ to โ€œConsigneeโ€ on consigned-out invoices.

๐Ÿ”ฅ Hotfix โ€“ Tuesday, September 9, 2025

  • Fixed sorting issue in Sold Artworks Report by โ€œSold To.โ€

  • Resolved issue where Daily OVR View Emails were not being sent.

๐Ÿ“† Release Notes โ€“ Tuesday, September 9, 2025

โœจ Enhancements

  • Exporting Live Lists only exports filtered contacts, not the full list

  • Invoices can now be sorted secondarily by invoice number. Users still primarily choose what to sort by.


๐Ÿ”ฅ Hotfix โ€“ Friday, September 5, 2025

  • Fixed an issue where invoice thumbnails were not displaying correctly.

๐Ÿ“† Release Notes โ€“ Thursday, September 4, 2025

๐Ÿ”ฅ Hotfixes

  • Resolved duplicate notification emails and contact records generated from OVR inquiries.

๐Ÿ“† Release Notes โ€“ Tuesday, September 2, 2025

๐Ÿ› Fixes

  • Resolved an issue where changing the Shipping Contact on an invoice didnโ€™t save.

  • Fixed bug that prevented new invoices from being created.

  • Addressed issue where sales from Washington, DC showed a value of $0 in the Economic Nexus report.
    โ€‹

๐Ÿ“† Release Notes โ€“ Monday, August 18, 2025

โœจ Online Viewing Room (OVR) Updates

  • ๐Ÿ™ˆ Hide Alternate Views in OVRs
    You can now choose to hide Alternate Views for artworks in your Online Viewing Rooms. This gives you more control over how artworks are presented to clients.

  • ๐Ÿ‘ค Associate Contacts to OVRs
    OVRs can now be associated with a specific contact.

    • Once a contact is linked, all visitor activity will be attributed to that contact โ€” unless the OVR is sent via SmartMail, which overrides the default.

    • These visits are now tracked in the contactโ€™s timeline, helping you better understand engagement.


โš™๏ธ Backend Improvements

  • ๐Ÿ”ง Hasura Removal
    We've removed Hasura, a service previously used in our website's business logic. While this change doesnโ€™t affect the user interface, you may notice performance improvements when navigating the platform.

๐Ÿ“† Release Notes โ€“ Monday, August 11, 2025

๐Ÿ–ผ๏ธ Mini Update for Online Viewing Rooms (OVRs)

โœจ New Features & Enhancements

  • ๐Ÿ”— Smarter URL Slugs
    OVR URL slugs are now automatically generated based on the List Title instead of the user-inputted Link Name. This helps prevent internal or sensitive information from appearing in URLs.


    โž• You can still customize the slug during creation if you'd like to override the default.

  • ๐Ÿงญ UI Enhancements
    We made visual and functional updates to the main OVR List interface for a more streamlined and intuitive experience.

  • ๐Ÿ–ผ๏ธ Higher Banner Image Resolution
    We've increased the maximum resolution for banner images, allowing your Online Viewing Rooms to shine with even greater visual clarity.

๐Ÿ“† Release Notes โ€“ Tuesday, August 5, 2025

โœจ Online Viewing Rooms (OVRs) Updates

๐Ÿ—‚๏ธ "Date Created" Column Added to OVR List


You can now sort your OVRs by Date Created directly from the All Viewing Room Links page. The list is sorted by this column by default for quick access to your most recent links.

๐Ÿ’ฐ Select Which Price Label to Display


Customize each OVR link by choosing the specific price label you want to display โ€” such as Retail Price, Purchase Price, or Market Price.


Whether you're sharing prices in USD or SEK, you can tailor the display to match your audience.

๐Ÿ›  To update, go to the Artwork Settings panel inside your OVR and choose from the Default Price Label dropdown.

โœ… Tip: Be sure that the selected price field is filled in for each artwork in your inventory so the correct value appears.

๐Ÿ–ผ๏ธ Banner Image URLs Now Supported


In addition to uploading a file, you can now use a direct image URL for your OVR Banner Image.


This is especially helpful if you're looking to include a high-resolution banner. (Thereโ€™s currently a resolution limit on uploads, but the team is working on a fix for that.)

โž• Just paste your image link into the Image URL field under the Header section in OVR settings.


๐Ÿ“† Release Notes โ€“ Thursday, May 22, 2025

๐Ÿ“ฑ Mobile Release โ€“ Now Live!

  • Improved performance when loading Artists for faster navigation.

  • Added Recent Shortcuts for Lists and Artists to quickly jump back to recently viewed items.

  • Introduced a "Go to Artist" shortcut when long-pressing a work or tapping the info button.

๐Ÿ“† Release Notes โ€“ Monday, April 7, 2025

โœจ New Feature

  • Added the ability to forward emails from SmartMail.


๐Ÿ”ฅ Hotfix โ€“ Friday, April 4, 2025


๐Ÿ“ฑ Mobile Release โ€“ Now Live!

  • Interest Tracking now retains scroll position when toggling between Key Interests and All Interests.

  • Fixed an issue where Interests were not loading when viewing a contact from the contact list.

  • General bug fixes and performance improvements.


๐Ÿ”ฅ Hotfix โ€“ Thursday, April 3, 2025

  • Fixed an issue where invoices were not appearing in the Financial Overview report.


๐Ÿ”ฅ Hotfix โ€“ Wednesday, April 2, 2025

  • Fixed a bug where Payables were displaying the incorrect currency.
    โ€‹

  • Fixed an issue where commissions were not being added to payables.


๐Ÿ”ฅ Hotfix โ€“ Tuesday, April 1, 2025

  • Corrected inconsistent Sales Tax rate labeling across reports.
    โ€‹


๐Ÿ“† Release Notes โ€“ Monday, March 31, 2025

โœจ Improvements

  • Added a right-click context menu to the Inventory Associations tab within contact profiles for quicker actions.

  • Fixed a scrolling bug affecting the Artist List.

  • Introduced new Contact Offer Filters:

    • Filter by Associated Artists โ€“ Offered

    • Filter by Offered Price


๐Ÿ”ฅ Hotfix โ€“ Friday, March 28, 2025

  • Improved dimensions parsing in inventory imports, including better handling of accented characters and more flexible dimension formatting.

๐Ÿ“† Release Notes โ€“ Monday, March 23, 2025

  • Fixed a bug where emails were showing 100% open and clickthrough rates due to bots and security software. Metrics are now more accurate.

  • Emails will now display in the UI even if the email is not found in the API, preventing SmartMail thread errors and improving offer generation.

๐Ÿ”ฅ Hotfix โ€“ Thursday, March 20, 2025

  • Fixed an issue where the compose section showed "undefined" when replying to a SmartMail.

๐Ÿ”ฅ Hotfix โ€“ Wednesday, March 19, 2025

  • Resolved a bug where attachments were not displaying in SmartMail tracking.

๐Ÿ“† Release Notes โ€“ Monday, March 17, 2025

โœจ Improvements

  • Custom Fields in Contact Exports

    • Custom fields are now included in Contact Exports, aligning them with Inventory Exports for better data consistency.


๐Ÿ”ฅ Hotfix โ€“ Thursday, March 13, 2025

  • Resolved an issue where OVR links were expiring shortly after being created.


๐Ÿ”ฅ Hotfix โ€“ Wednesday, March 12, 2025

  • Resolved a bug where Alternate Views were being mistakenly created under the Offers tab.

  • Corrected an alignment issue for Terms & Conditions on the Streamlined Copy Invoice.
    โ€‹

๐Ÿ“† Release Notes โ€“ Monday, March 10, 2025

๐Ÿ”ฅ Hotfix โ€“ Tuesday, March 4, 2025

  • Fixed an issue where CSS code was incorrectly displayed in the notes preview on the Inventory tab.
    โ€‹

  • Resolved an issue where pasted artist names were not being recognized in Paste Captions.
    โ€‹


๐Ÿ”ฅ Hotfix โ€“ Monday, March 3, 2025, 4 PM ET

  • Fixed an issue where searches in Inbox/Sent were not returning emails.
    โ€‹

๐Ÿ“† Release Notes โ€“ Monday, March 3, 2025

โœจ Improvements

  • Improved SmartMail editor stabilityโ€”resolved freezing issues when replying to emails.
    โ€‹Learn more.


๐Ÿ”ฅ Hotfix โ€“ Friday, February 28, 2025

  • AgGrid custom column layouts now save properly.
    โ€‹

  • Price labels now appear on PDFs within the Artwork Caption, in addition to email captions.


    โ€‹


๐Ÿ”ฅ Hotfix โ€“ Wednesday, February 26, 2025

  • Users can now change their email signature position in SmartMail.

๐Ÿ“† Release Notes โ€“ Monday, February 24, 2025

๐Ÿ”ฅ Hotfix โ€“ Wednesday, February 19, 2025

  • Fixed an issue where Auto-Payable was not populating for sold works.

๐Ÿ”ฅ Hotfix โ€“ Tuesday, February 19, 2025

  • Fixed a bug where old contact associations were still appearing in Inventory AgGrid Contacts.

๐Ÿ”ฅ Hotfix โ€“ Wednesday, February 19, 2025

  • Fixed a jumbled PDF title issue in the Offers tab.

January 20, 2025

๐Ÿ“† Release Notes โ€“ Monday, January 20, 2025

โœจ Improvements

  • Resolved glitching issues when opening inventory works in new tabs (e.g., from reporting or the new context menu).
    โ€‹

  • Added right-click functionality to inventory, allowing for quicker actions and enhanced usability.
    โ€‹

  • Offer associations are now added to both Contacts and Inventory as a default setting for improved tracking.
    โ€‹


๐Ÿ”ฅ Hotfix โ€“ Wednesday, January 15, 2025

  • Fixed an issue where excluding artwork items from invoices did not adjust the total amount.
    โ€‹

๐Ÿ”ฅ Hotfix โ€“ Thursday, January 16, 2025

  • Adjusted the Certificate of Authenticity (COA) header size to improve visibility and consistency.
    โ€‹

๐Ÿ”ฅ Hotfix โ€“ Friday, January 17, 2025

  • Disabled inventory AgGrid column virtualization to resolve accessibility issues and ensure column order and contact associations are saved properly.

January 13, 2025

๐Ÿ“† Release Notes โ€“ Monday, January 13, 2025

โœจ Improvements

๐Ÿ” Quick Tip: Right-Click for Contact Options!

Now you can right-click on a contact's full name to access a context menu with useful actions. Itโ€™s a simple way to save time and streamline your workflow. Give it a try today!

  • The "Created At" column is now visible by default on Transactions by User and Transactions by Amount reports (previously hidden).

๐Ÿ› Bug Fixes

  • Resolved an issue where tags in the inventory activity timeline did not display dates for 2025.
    โ€‹

  • Implemented email validation during the Microsoft OAuth linking process to ensure SmartMail is sent from the correct email address.

  • Activity is now properly logged when associating a contact during inventory status changes (e.g., hold/sold). These activities will appear in the Activity Tab and Dashboard.
    โ€‹


January 6, 2025

๐Ÿ“† Release Notes โ€“ Monday, January 6, 2025

๐Ÿ› Bug Fixes

  • Resolved an issue where users linking to Microsoft accounts couldn't view their old messages.

  • Fixed a bug that prevented saving an artist with a two-character name. This was caused by a missing last name requirement, which is no longer necessary.

December 23, 2024

Happy Holidays ๐ŸŽ„

โœจ New Feature

We've released our new feature Offers ๐ŸŽ‰

The Offers tab in ARTERNAL will allow you to view and manage all works offered through SmartMail or manually created in one place. You'll now be able to:

  • View all works offered to a contact

  • Add notes

  • Edit the offer date

  • Update offer amounts for specific contacts

You can read more here

๐Ÿงพ Improvements to Invoices

  • Added a "Show Due Date" toggle to invoice templates and previews. This feature lets users control the visibility of the due date line on invoices. The due date appears under the date in the Base invoice template.

๐Ÿ’ณ Currency Update

  • The Egyptian Pound (EGP) has been added to the list of supported currencies.

๐Ÿ› Bug Fixes


We resolved the following issues:

  • SmartMail text no longer overflows off the screen.

  • Invoice PDF generation no longer times out due to certain header images.

November 4, 2024

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Artworks could not be attached to smartmail

  • Alternate Views did not get attached to smartmail when creating an offer from the selection cart.

  • It wasnโ€™t possible to search for editioned works via the search bar.

October 28, 2024

๐Ÿ› Bug Fixes

We've resolved the following issues:

  • Assignment filters are now correctly applied when adding a live contact list to a SmartMail.

  • Where the credit card fee shows on the invoice summary when the client is not paying via credit card

  • The Activity by Users report now exclusively shows information for SmartMails with a status of โ€œSent.โ€

  • OVR header/logo size is optimized for mobile, ensuring it appears appropriately on smaller screens.

  • The consignor field now accurately retrieves the intended contact.

  • Fixed a dead-click issue when tapping on contacts in SmartMail.

  • Long SmartMail subject lines now display without overlapping.

  • The Intercom chat icon no longer obstructs the โ€œClearโ€ button in the selection cart.

October 7, 2024

๐Ÿ› Bug Fixes

We fixed an issue where:

  • There were filtering issues on the Dashboard

  • Entering a description for an inventory list didnโ€™t wrap the text.

October 1, 2024

๐Ÿงพ Improvements to Invoice

Exciting news! You can now enter a custom tax amount directly into your invoices! ๐ŸŽ‰

Weโ€™ve implemented a new feature that allows you to specify a manual tax amount, giving you more flexibility and control over your invoicing process. Say goodbye to relying solely on our provided tax rates!


โ€‹


๐Ÿ–ผ๏ธ Improvements to Inventory

Weโ€™ve been busy enhancing your experience with our inventory list view! Now, when you view a list or an artist profile, look for the โ€œMore Actionsโ€ option (the three horizontal dots) next to the list title or artist name.

For the List View:

Tapping on More Actions gives you quick access to:

  • Edit the List Title โ€“ Make changes easily!

  • Export the List to a CSV File โ€“ Handy for offline use!

  • Delete the List โ€“ Clean up your inventory effortlessly!

For the Artistโ€™s Profile:

With More Actions, you can:

  • Edit the Artistโ€™s Biography โ€“ Update their story!

  • Add the Artist to Your Saved Artist List โ€“ Keep your favorites close!

  • Share the Artist via Link (NEW โœจ) โ€“ Spread the word with just a click!

  • Delete the Artist โ€“ Manage your profiles seamlessly!


๐Ÿ“Š Improvements to Reports

You asked, and we delivered! Inventory custom fields are now available for sorting, filtering, and viewing in the Sold Artworks report and in exported spreadsheets. This means better data management for your sales!


๐Ÿ› Bug Fixes

Weโ€™ve squashed a bug!

  • Fixed an issue where โ€œReply to Selectedโ€ in smart mail was not functioning properly. You can now reply seamlessly!

September 23, 2024

๐Ÿ–ผ๏ธ Inventory Improvements

You can now sort the Height, Width, and Depth columns separately in the Inventory, making it faster to organize artworks by their dimensions.

Note: Before sorting, youโ€™ll need to add these columns to your grid. To do so:

  1. Hover over a column header until the three horizontal lines (hamburger menu) appear.

  2. Check the boxes for "Height," "Width," and "Depth" to add these columns to the grid.

  • In the example below, weโ€™ve sorted the "Height" column from smallest to largest to arrange the artworks by their height.


๐Ÿ› Bug Fixes

Weโ€™ve addressed the following issues:

  • Commas in custom field columns were not exporting properly in CSV files.

  • The wrong number of Alt Views was displayed for artworks.

  • When unarchiving multiple Alt Views, the count was not updating correctly, causing display problems.

  • Captions for Alt Views could not be edited, reordered, or saved.

  • Inventory live lists were not loading.

  • The Location History filter in Inventory resulted in blank rows and inconsistent grid behavior.

August 26, 2024

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Applying a status filter changes the order of the artwork.

  • The โ€œLast Nameโ€ filter in Contacts would load expected results.

  • The โ€œExclude discount from subtotalโ€ checkbox on an invoice did not work.

August 19, 2024

๐ŸงพImprovements to Invoice

You spoke, and we listened! You can now view Invoice Clickthrough Activity in the contact timeline ๐ŸŽ‰. This allows you to track it alongside other activities like Smart Mail and shared links.

Additionally, changing the currency of an invoice will now automatically update the currency of its associated works ๐ŸŽ‰ Previously, you needed to manually update the artwork prices, but now, when you set the currency for the invoice, it will also update the artwork prices accordingly. Please note that the currency change will only apply to the invoice, not the artworkโ€™s general listing.

๐Ÿ–ผ๏ธImprovements to Inventory

In the list view, you can now prioritize sorting by the artistโ€™s first or last name.

  • Clicking once on the โ€œDetailsโ€ header will sort by first name.

  • Clicking twice will sort by last name.

Artworks without artist names will be ordered last.

Note: The sorting is applied automatically and saved. You can also manually reorder by dragging and dropping artwork within the list.

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Replacing an image for a work would update invoices that did not contain that work. This fix ensures that invoice thumbnails correctly display works associated with their respective invoices.

  • When editing a classic invoice, the location of any works in the invoice was automatically set to the invoiceโ€™s location, creating unnecessary location history. This has been corrected.

  • The time range filter was incorrectly displaying as โ€œDate Rangeโ€ to โ€œDate Rangeโ€ after selecting dates and reopening the filter, causing confusion. This has been fixed to reflect the exact dates applied.

August 15, 2024

๐ŸงพImprovements to Invoice

You can now filter invoices by the ones youโ€™ve created! In the navigation bar, there is a new tab called โ€œMy Invoices.โ€ Clicking on this tab will display a submenu that filters out only the invoices you have created.

๐Ÿ’ณImprovement to Currency

The Polish zล‚oty (PLN) has now been added to the list of available currencies.

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Generated inventory numbers were incorrect for some users.

  • Invoice thumbnails showed artwork not associated with the invoice.

  • Switching between contacts when editing in SmartMail lagged for some users.

  • The selection cart was not loading all selected artwork from the search results.

  • In the SmartMail pipeline, when dealing with offers involving many contacts, the selection cart didnโ€™t respond to the entire selection in a timely manner.

August 6, 2024

๐Ÿ—ฃ๏ธ Quick Reminder

For a seamless experience on your desktop, we suggest typing app.arternal.com directly into your browser's address bar.

This shortcut skips the extra step of navigating through ARTERNAL's main website and takes you straight to the Client Login page, saving you time and effort.

P.S. We suggest bookmarking this page for even faster access!

๐ŸงพImprovements to Invoice

You can now set middle names and pronouns for a contact that will appear on Invoices.

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Notes on the dashboard had disappeared for some users.

  • Duplicates smart mail clickthrough showing on the dashboard widget.

July 29, 2024

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Dashboard notes query were very slow.

July 22, 2024

๐Ÿ“ง Improvements to Fonts

  • Three new fonts were added: Guyot Press, Guyot Headline, Guyot Text

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Invoice QuickBook sync did not work when using discount amounts.

  • Universal navbar collapses on smaller screens for dashboard, invoicing, deals

  • OVR image previews did not have floating headers if the section was blank

  • The last image in a condition report was exported as a different size than the rest of the images

  • The smartmail filter โ€œDate Rangeโ€ didnโ€™t work

July 15, 2024

๐ŸงพImprovements to Invoice

  • We added the ability to include user signatures with custom formatting in emails sent out from invoicing.

  • Invoice: Added a checkbox toggle to exclude the discounts from being included in the subtotal (while editing the invoice)

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Invoice: users were unable to download invoices. Resolved for all users.

  • Dashboard: PDF previews were not showing on the Smartmail Clickthroughs widget.

  • Navbar: profile pictures were not displaying on the navbar

  • Hotfixed smartmail clickthrough order not being right on the dashboard.

  • Invoice: sales tax totals were not rounding correctly.

  • Dashboard: Made sure the activity timeline date is in a consistent format

July 8, 2024

๐ŸŽ‰ Improvements to the Dashboard

We have released our new Dashboard! Please take a look and explore its featuresโ€”weโ€™d love to hear your feedback. We've created a helpful article that walks you through its latest features.

๐Ÿ’ธ Payments/Fee Updates

The ACH fee has been changed to a $25 flat fee.

๐Ÿ“ง Improvements to Email Signatures

Weโ€™ve listened to your feedback and are excited to introduce email signatures to Smart Mail. With this release, you can now add email signatures in the Email Signature Editor under the "Email" tab in Settings. Once your email signature has been saved, there will be a toggle in the Smart Mail template that allows you to include your signature in offers sent. You can also toggle on your signature in the Smart Mail pipeline when responding to replies. You can read more about it in our help article here.

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Alt view number count not appearing on artwork.

  • Contacts not assigned to the correct user.

  • The batch updating availability status not working.

  • Error for โ€œActivity Byโ€ on User Report.

  • A user couldnโ€™t save an invoice.

  • Re-ordering artist works in inventory not saving.

  • Sales tax was missing by 1 cent.

  • โ€œSold Toโ€ information on reports was incorrect.

  • An artistโ€™s name wasnโ€™t populating on an invoice.

  • Navigating to inventory or contacts from the sidebar leads to a blank screen.

June 24, 2024

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Subtotal should include discounts

  • The text became hyperlinked in Smartmail

  • Solo exhibitions are listed as group exhibitions

  • Artist search is not working when on an artwork page.

  • When logging out of the mobile app, it would log you back in.

  • Transact, Invoices, and Reports were missing from the navigation bar on the left.

  • The artistโ€™s name wouldnโ€™t save when added to an artwork.

  • The currency kept reverting to USD.

  • The โ€œcreate smartmail from listโ€ button didnโ€™t add contacts.

  • Not everyone could set up two-factor authentication.

  • A few artistโ€™s names were not showing on the mobile app.

  • Availability status not showing all artworks

  • Unpaid invoices showing as paid

May 28, 2024

๐Ÿงพ Improvements to Invoice

New invoices will now have new share URLs. Compared to our previous share URLs, these new share URLs will track clickthroughs when sent out separately from the system. Existing invoices and their shared URLs are not affected.

Clicking the "View and Download" or the "Preview" button on the Send page will not be tracked.

May 22, 2024

๐Ÿงพ Improvements to Invoice

Invoice Tag Management Page

A new tag manager tab in Settings that allows users to rename, merge, and delete tags. This functionality is identical to contact and inventory tags.

Filter Tags On Invoice List View

Now you can filter invoices by Labels and use the same searchable multi-select dropdown. You can read more here

Voided Invoices

Now, you can void Invoices. When an invoice is voided, it will still show up on the contacts profile and inventory with a "void" label.

To void an invoice, click on three vertical dots and enter a reason:

To filter by voided invoices:

You will also be able to unvoid invoices.

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Trouble was experienced trying to connect Stripe account to Arternal.

  • Contacts not selected when added in Smartmail.

  • There was trouble with adding a live list to Smartmail.

  • There was trouble where when typing dimensions it auto-fill out the โ€œcmโ€ or โ€œinches.โ€

  • Alt views werenโ€™t showing up.

  • โ€œNullโ€ appearing when COA is downloaded.

  • We didnโ€™t support 1/16 fractions in inventory dimensions.

  • A user couldnโ€™t open lists/fairs/exhibitions

April 22, 2024

๐Ÿ“ฑiPhone/iPad

Weโ€™ve made an update to the image resolution in smart mail for mobile/iPad.

๐ŸŽ‰ Update

We changed the inventory header โ€œStatus Noteโ€ to โ€œRecent Notes.โ€ Users reported that the โ€œstatus noteโ€ column in the inventory ag-grid was unclear. The โ€œstatus noteโ€ is always the most recent note made on an artwork.

๐Ÿงพ Improvements to Invoice

  • Improved the ability to add signature lines to additional details sections.

  • You can now exclude the price of the artwork item from the total amount on the invoice.

๐Ÿ› Bug Fixes

We fixed an issue where:

  • Inventory was not showing after viewing a live list.

  • A user could not view client insight.

  • Clicking on the financials tab added to the activity feed.

  • The save button can be pressed more than once, creating duplicate parent records.

  • AG grid lost customization upon sign-in.

  • The inventory page gets cut off sometimes.

  • The contact consignment filter was not working.

  • Images were showing up blank on an artwork.

April 15th, 2024

๐ŸŽ‰ New Feature

We recently released the โ€œAsset Browserโ€ feature. When composing smart mail, You can search for and add inventory, documents, artists, lists, exhibitions, and fairs. To learn how to do this, please click on this link.

๐Ÿงพ Invoice

Sent Invoices will now show in a contactโ€™s profile activity feed.

When an invoice is sent/emailed, it will show in both the inventory and contact activity feeds.

๐Ÿ› Bug Fixes

  • Special characters were found in a deal title.

  • The โ€œArtistโ€ sidebar search field was not working.

  • Converting framed dimensions erases unframed dimensions.

  • The โ€œMinimalโ€ template didnโ€™t work.

  • The โ€œSold byโ€ column in reports was showing up blank.

  • The โ€œSold Toโ€ inventory filter was not working.

  • "Sold To" and "Invoice Created By" were not populating on the "Sold artworks" report

  • A user experienced an issue where the invoice total amount was incorrect after deleting the inventory price.

  • The dimension caption was showing as decimal even though the decimals option was turned off in settings.

  • A user experienced trouble deleting tags in settings.

April 8, 2024

๐Ÿงพ Invoice V2

Weโ€™ve been listening to your feedback and are excited to announce that you can now customize the color of the โ€œView and Downloadโ€ button. Check out the help article for more details.

๐Ÿ› Bug Fixes

  • Fixed an issue where captions were being emailed as hyperlinks.

  • Fixed an issue where users werenโ€™t able to go to the exhibitions/fairs tab when in an inventory.

  • Fixed an issue where opening an offer in the contact's inbox would not load and only show a spinning wheel.

  • Fixed an issue where the installation views were not displaying correctly.

  • Fixed an issue where a user had to create payables manually.

April 3, 2024

๐Ÿ“ฒ Mobile version 4.76 was released this morning

  • Weโ€™ve revamped the navigation bar menu system, focusing more on the Select button.

March 25, 2024

๐Ÿ“ฑiPhone/iPad update 4.75 is live.

  • Users can now interact by tapping status change push notifications, which will now bring them to the artwork.

March 18, 2024

๐Ÿ–ผ๏ธ Inventory

๐Ÿ“ธ Image Resolution Improvement:

Image thumbnails will currently be displayed at 800 pixels, and large images will be displayed at 1400 pixels.
โ€‹

๐Ÿ› Bug Fixes

  • Fixed an issue where some users werenโ€™t able to send invoices. They would receive the error message โ€œCould not send, please try againโ€.

  • Fixed an issue where Sales tax rate auto calculation was causing an error on paid invoices.

  • Fixed an issue where the "Export list to file" button wasnโ€™t working

  • Fixed an issue where documents added to a contact could not be found.

  • Fixed an issue where deleted consignment terms would still display.

  • Fixed an issue where the incorrect contact showed up when hovering over the โ€œSOLDโ€ status in the ag-grid.

  • Fixed an issue where the inventory still says "invoice drafted" after being removed from an invoice.

March 11, 2024

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Currency Improvements:

  • Added Norwegian Krone (NOK) to the available currency list.

๐Ÿ› Bug Fixes

  • Fixed an issue that caused the artistโ€™s name to show up on the mobile app.

  • Fixed an issue that caused the mobile app not to show multi-price

  • Fixed an issue that caused OVR links to show as 404 page

  • Fixed an issue that prevented PDF from displaying the price.

  • Fixed an issue that caused the sidebar to show the incorrect number of works.

  • Fixed an issue that caused email notifications not to work when marking a work as sold.

  • Fixed an issue that caused tax not to be included in the total.

March 4, 2024

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Contact Search Improvements:

  • Added support in search to support partial email address search.

๐Ÿ› Bug Fixes

  • Fixed an issue that caused work not to be located on the artistโ€™s page.

  • Fixed an issue that caused the OVR inventory order not to save correctly.

  • Fixed an issue that caused โ€œNullโ€ to appear if the artist doesnโ€™t have a first name saved.

  • Fixed an issue that caused line items not to be editable.

  • Fixed an issue that prevented the โ€œSimpleโ€ template from being saved.

  • Fixed an issue that caused the inventory live list to give blank spreadsheets when exported.

  • Fixed an issue that caused "undefined undefined" to display in OVR caption.

February 20, 2024

๐Ÿ› Bug Fixes

  • Pricing gets deleted in editions.

  • Old location information was still showing in the inventory & filter even though it had been updated.

  • The search feature wouldnโ€™t pull up the correct artwork.

  • Importing custom fields doesn't update existing custom fields

  • An artist couldnโ€™t be added to new artwork.

  • An invoice created didnโ€™t show the artwork and total.

  • Unable to edit the artist bio.

  • New editions wouldnโ€™t save on artwork.

  • Alternate views not showing on artwork.

January 30, 2024

[Now Live] Inventory Live List!

What is it?

Live lists are dynamically populated lists that automatically updated based on filter results

Why does it matter?

Like contact live lists, users can now create inventory live lists without having to constantly manually update the lists

How to use it?

When apply any inventory filter, the Save as Live List button will show up. Click on it to save the filter criteria as a live list.

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart Mail Improvement:

  • Improved the design of editing smart mail templates vs. personalizing emails

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvements:

  • Added the ability to batch delete archived works

  • Added the ability to save sorting on artist pages

๐Ÿงพ Invoice V2

๐ŸŽ‰ Invoice V2 Improvements:

  • Added support for Korean characters in invoice PDFs

  • Changed the Delete button to Archive in the dropdown menu below to prevent users accidentally deleting any invoices permanently

๐Ÿ› Bug Fixes

  • Fixed an issue where the download PDF button kept spinning in the invoiceV2

  • Fixed an issue where the edit button was not responsive in the invoiceV2

  • Fixed an issue where the status filter did not work when creating a PDF from inventory live lists

  • Fixed an inventory filter issue caused by the artist filter

  • Fixed an issue where the first inventory list did not load when first clicking into the list

January 22, 2024

๐Ÿงพ Invoice V2

๐ŸŽ‰ Invoice V2 Improvements:

  • Improved the contact search to support searching company names

January 15, 2024

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvements:

  • Increased the file size limit for inventory documents from 100 to 700 MB

  • Improved the workflow of reordering works in the inventory selection cart by removing the reorder button

๐Ÿ› Bug Fixes

  • Fixed an issue where sending a reply got stuck

  • Fixed an issue where contact count was incorrect in smart mails after deleting contacts

  • Fixed an issue where the sold-to contact does not show up in the inventory list view

  • Fixed an issue where the manual ordering did not work in inventory lists

  • Fixed an issue where users could not select existing artists when creating new artworks

  • Fixed an issue where some contact live lists had blank rows

  • Fixed an issue where the โ€œLast Offered Dateโ€ filter did not work

  • Fixed an issue where the price label in caption did not match the price field

  • Fixed an issue where certain special characters in smart mails triggered the firewall

  • Fixed an issue where the dimension converter behavior was not consistent

  • Fixed a UI issue where the Public/Private button in lists stayed on top of the filter component

November 20, 2023

๐Ÿงพ Invoice V2

๐ŸŽ‰ Invoice V2 Improvements:

  • Improved the loading speed of the new invoicing tool

  • Added the ability to remove header and footer files in templates

  • Added support for Korean and Chinese characters

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvements:

  • Improved the design of the dimension converter

  • Added XX characters remaining when entering a custom field name

๐Ÿ› Bug Fixes

  • Fixed an issue where the Sold Artworks reported did not download

  • Fixed an issue where incoming emails did not automatically show up in My Inbox

  • Fixed an issue where users could not scroll down an inventory list after changing work status

  • Fixed an issue where smart mails did not send

  • Fixed an issue where the error message โ€œserver responded with 0 codeโ€ showed up when uploading attachments

  • Fixed an issue where auto-generated payables had incorrect payable numbers

November 13, 2023

๐Ÿงพ Invoice V2

๐ŸŽ‰ Invoice V2 Improvements:

  • Made the header padding space dynamic

  • Improved the layout for long additional details

  • Added highlight for the selected tab in the sidebar

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvements:

  • Added the option to display cm instead of inch dimensions in the list view

  • Added a loading state in the contact search when adding an association in an inventory

  • Improved the process of merging artists by changing artist names

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart Mail Improvement:

  • Added an error message when the user is unlinked from gmail but still connected to AWS

๐Ÿ› Bug Fixes

  • Fixed an issue where some classic invoices had incorrect thumbnail images

  • Fixed an issue where some classic invoices had incorrect paid amount

  • Fixed an issue where downloaded PDF had incorrect format

  • Fixed an issue where the invoice V2 format was off when viewing from the mobile

  • Fixed an issue where the contact selection cart was incorrectly cleared out

  • Fixed an issue where merging contacts failed

  • Fixed an issue where the consignor field did not save properly

  • Fixed an issue where users being reverted back to classic invoicing tool

  • Fixed an issue where inventory custom fields did not populate in the inventory detail view and the inventory export

  • Fixed an issue where the OVR links remained the same after changing the toggle settings

November 6, 2023

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts Improvements:

  • Added the confirmation pop up when removing contacts from a list

  • Improved the loading speed for contact timelines

๐Ÿ’น Transactions

๐ŸŽ‰ Transactions Improvements:

  • Added error handling for Quickbooks sync to better understand what causes the sync to fail

  • Added support for invoice PDFs in European A4 format

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart Mail Improvements:

  • Improved the loading speed in smart mails

  • Added jump scroll when creating a reply draft in a thread

๐Ÿ› Bug Fixes

  • Fixed an issue where the consignment terms did not properly save in individual inventories

  • Fixed an issue where the count numbers and formatting were off when searching in the inventory documents page

  • Fixed an issue where the availability status did not display properly for parent records

  • Fixed an issue where uploading a contactโ€™s profile picture did not immediate show up

  • Fixed an issue where duplicate contacts showed up

October 30, 2023

[Now Live] "Is Empty" option in custom field filters

What is it?

In both contacts and inventories, if you click on the filter > choose a text-type custom field > there is an Is Empty option

Why does it matter?

It allows users to filter by contacts or inventories that do not have an entry in a certain custom field

How to use it?

Go to your contact or inventory filters and choose one that is text type, click on the Contains button and you will see Is Empty in the dropdown.

๐Ÿ› Bug Fixes

  • Fixed an issue where some images were in a different orientation on the mobile app

  • Fixed an issue with loading certain images in inventories

  • Fixed an issue where some artist names were lowercase in the viewing rooms

  • Fixed an issue where auto-create payable feature did not work properly

  • Fixed an issue when sending a smart mail, the invalid email pop up was too long and blocked the send button

  • Fixed an issue where the unsent emails did not show up in the UNSENT column

  • Fixed an issue where payments were not saving in the invoiceV2

October 23, 2023

๐Ÿ› Bug Fixes

  • Fixed an issue where the smart mail inventory search pulled up irrelevant results

  • Fixed an issue where the inventory order in viewing room was different from the inventory list

  • Fixed an issue where some inventories did not show up in the artist's inventory page

  • Fixed an issue on the mobile app where the contact sorting was different from the sorting on the web

  • Fixed an issue where users could not launch ARTERNAL in Quickbooks

  • Fixed an issue where the installation view and artwork alignment buttons were too small when making a viewing room in the mobile app

๐Ÿ“ฑiOS update: iOS app version 4.61 is released

  • Fixed an issue where the smart mail editor crashed the app

October 16, 2023

๐Ÿ“ฑiOS update:

  • Added backend support for adding existing installation views from one list to another list

๐Ÿ› Bug Fixes

  • Fixed the error reordering artworks in inventory

  • Fixed an issue where the last edited field in contact profiles did not save

  • Fixed an issue where archived invoices were included into the Financial Overview report

  • Fixed an issue where there were duplicate rows in the Invoice by Amount report

  • Fixed an issue where the Quickbooks tax agency pop up showed up for invoices with no taxes

  • Fixed an issue where syncing invoices to Quickbooks did not work for the invoices with manually edited contact info in invoiceV2

October 12, 2023

๐Ÿ“ฑiOS update: iOS version 4.58 released

๐ŸŽ‰ Improvement

  • Improved the workflow of multi-select and adding inventories to list

  • Improved the artist name sorting in inventory

  • Added the capability to create private inventory lists on mobile

  • Unframed dimensions are now visible in inventory

  • Added the toggles to switch on/off inch and cm dimensions in settings

  • Shorter and cleaner share links

  • Added the ability to Copy Captions (by tapping the share icon on the top right of the inventory profile page)

  • Added the ability to add alt views via the mobile app

๐Ÿ› Bug Fixes

  • Fixed an issue with adding inventories to a new list did not work

October 10, 2023

๐Ÿ› Bug Fixes

  • Fixed an issue where artist names became lowercase when creating new inventories

  • Fixed an issue where Paste Captions caused incorrect currency in price labels

October 2, 2023

๐Ÿ“ฑiOS update: iOS version 4.53 released

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement:

  • Improved the workflow of creating a list with multiple artworks

  • Improved saving images via a long press when viewing the work

๐Ÿ› Bug Fixes

  • Fixed an issue where selection of artworks would clear after an action was taken

  • Fixed an issue where adding artworks to a list when searching did not work

September 25, 2023

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement:

  • Changed the order on the Lists/Exhibitions/Fairs tab by moving the lists to the bottom of the page

  • Improved the design of the import page

๐Ÿ’น Transactions

  • Improved the loading speed in Transactions and Invoices

๐Ÿ› Bug Fixes

  • Fixed an issue where the import tutorial link did not work

  • Fixed an issue where the invoice showed up under the artworkโ€™s financials tab after the artwork was removed from the invoice

  • Fixed an issue where importing assigned_to_list column in contact import did not work

  • Fixed an issue where the Gross Profit column in reports was empty

  • Fixed an issue where if an invoice had only shipping cost, the total would be 0

September 18, 2023

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts Improvement:

  • Added custom field edits to the timeline

  • Improved the speed of text search

  • Improved the speed of loading contacts activity feed

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement: Added a loading sign in the Lists/Exhibitions/Fairs tab

๐Ÿงพ Invoice V2

๐ŸŽ‰ Invoice V2 Improvement: Redesigned the payment options

๐Ÿ› Bug Fixes

  • Fixed an issue where downloading PDFs did not work in Invoice V2

  • Fixed an issue where the smart mail line height did not display properly to match the actual sent emails

  • Fixed an issue with marking payables as paid

  • Fixed an issue where old email showing up in contact search in smart mail

  • Fixed an issue where invalid currency notification when importing inventory had random characters

September 11, 2023

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart Mail Improvement: optimized the speed of loading

๐Ÿ› Bug Fixes

  • Fixed an issue where the artist sidebar was not full loading

  • Fixed an issue where dimensions in cm sometimes have ".00"

  • Fixed an issue where contact notes did not show the creator

  • Fixed an issue where the scroll bar for inventory lists was missing

  • Fixed an issue where it displayed the same contact multiple times

  • Fixed an issue where downloading PDFs in invoice V2 did not work

September 6, 2023

[Now Live] ARTERNAL Pay is launched!

What is it?

Users can now receive payments using Stripe, Affirm, and ACH when you send invoices through ARTERNAL.

How to use it?

Go to your settings and there will be a new ARTERNAL Pay tab where you can connect your Stripe account. For more details please check out this article with videos inside.

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts Improvement: improved the speed of loading contact lists

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement: improved the speed of loading the artist sidebar

๐Ÿ› Bug Fixes

  • Fixed an issue where the transaction settings page was blank for users on the new invoicing tool

  • Fixed an issue where the Associated Artist filter's sold keyword was not working

  • Fixed an issue where the QR code did not generate for 2FA

  • Fixed an issue where the sort button on the artist sidebar was cut off

  • Fixed an issue where the Created by field dropdown was not working in the new invoicing tool

August 21, 2023

๐Ÿ“” Contacts

[Now Live] New contact filter โ€œTypeโ€

What is it?

In contacts, there is now a new filter โ€œTypeโ€

What does it matter?

It allows you to filter contacts by the type

How to use it?

In contacts, open the filter drop down menu, choose Type and select the desired type

๐ŸŽ‰ Contacts Improvement: improved the Filter button UI to make it more consistent with the other buttons on this page

๐Ÿ› Bug Fixes

  • Fixed an issue with replacing primary images for imported inventories

  • Fixed an issue where creating a new contact opened another contactโ€™s profile

  • Fixed an issue where there was no error message when sending invoices with unlinked emails

  • Fixed an issue where Apply terms to all in consignments did not apply the consignment terms to all works

  • Fixed an issue where dimension range filter in inventory did not include the lower bound

  • Fixed an issue with sorting inventories by artist last name in inventory lists/exhibitions/fairs

  • Fixed an issue where empty rows sometimes showed up in inventory detailed view

  • Fixed an issue where uploading documents failed with the โ€œServer responded with 0 codeโ€ error message

August 14, 2023

๐Ÿ–ผ๏ธ Inventory

[Now Live] Users can now create custom field groups

What is it?

In the inventory custom fields, users are now able to put them into different groups and reorder them

Why does it matter?

It allows users to better organize custom fields. For example, you can have a group of custom fields for crating and another group for shipping

How to use it?

Go to your Settings > Custom Fields > Inventory, create a new custom field or click on an existing custom field, you will see the new Field Group section and can create a new group from the dropdown.

๐ŸŽ‰ Inventory Improvement:

  • Removed the text โ€œ(no notes)โ€ in the Tags/Notes column in the list view

  • Optimized the query of creating new custom fields

๐Ÿ“” Contacts

[Now Live] Users can now create contact custom fields

What is it?

Under each contactโ€™s profile, there is a new Custom Fields section at the bottom

Why does it matter?

It allows users to create custom fields that show up in every contactโ€™s profile, such as social media handle or birthday

How to use it?

Go to a contactโ€™s profile > click on the Edit Contact button > scroll down to the Custom Fields section > click on Manage Custom Fields to add a new field

๐Ÿงพ Invoice V2

๐ŸŽ‰ Invoice V2 Improvement: improved the connectivity between invoice and inventory & contacts so that it will show up on the activity feed of the sold work and the buyerโ€™s profile

โš™๏ธSettings

๐ŸŽ‰ Settings Improvement: moved the automatic payable toggle from user settings to organization settings

๐Ÿ› Bug Fixes

  • Fixed an issue where re-importing existing contacts did not work

  • Fixed an issue where blank custom fields left empty lines in captions

  • Fixed an issue where some invoices total showed NaN

  • Fixed an issue where the remove contacts from list button was missing in the selection cart

August 8, 2023

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart Mail Improvement: changed the notification message when sending out more than 80 emails

๐Ÿ› Bug Fixes

  • Fixed an issue where the transaction did not open when creating a consignment in the inventoryโ€™s financials tab

  • Fixed an issue where the caption did not display text in multiple lines

  • Fixed an issue where My Inbox did not show the most recent emails

  • Fixed an issue where the nsf availability status did not display properly for parent records

  • Fixed an issue where the auto-generated inventory numbers were incorrect

July 31, 2023

๐Ÿ–ผ๏ธ Inventory

[Now Live] New buttons on documents in the inventory profile page

What is it?

In the Documents section under an inventoryโ€™s profile, if you hover over the document, there are now the Download and Add to List buttons.

Why does it matter?

It allows users to more easily download the file or add it to an inventory list

How to use it?

Go to an inventory > scroll down to the Documents section > hover over the document > the new buttons will show up and click on either of them as desired

โš™๏ธSettings

[Now Live] Hide currency code in PDFs

What is it?

In the settings > Account > PDFs, there is a new toggle Hide Currency Codes

Why does it matter?

It offers the option to hide the currency code (e.g. USD and EUR) in PDFs

How to use it?

Go to Settings > Account > PDFs, and switch on the second toggle as needed.

๐Ÿ“ˆ Reporting

[Now Live] Users can filter contacts by total sales in a certain time rage

What is it?

In the Contacts by total value of sales report, you can filter the Revenue column by the time range

Why does it matter?

It allows users to filter clients by how much artwork they bought in a specific time range

How to use it?

In Reports, go to the Contacts by total value of sales report and click on the Revenue header. In the filter, enter the time range as desired.

๐Ÿ› Bug Fixes

  • Fixed an issue where searching inventories in a list did not show results

  • Fixed an issue where the contact counts are incorrect in smart mail groups

  • Fixed a UI issue where the import contact button did not align with the other buttons

  • Fixed an issue where the contact general search did not support &

  • Fixed an issue where the Metric Dimensions toggle did not work in Data Sheet PDFs

  • Fixed an issue where the font size was not consistent in invoice totals

July 24, 2023

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory improvement: optimized the loading speed in inventory

โš™๏ธSettings

๐ŸŽ‰ Settings Improvement: changed the default settings to switch off hold/sold email notifications for new accounts

๐Ÿ› Bug Fixes

  • Fixed an issue where uploading documents failed without notifications

  • Fixed an issue where line breaks in inventory custom fields did not save

  • Fixed an issue where it assigned duplicate inventory numbers when uploading multiple works at once

  • Fixed an issue where the documents showed up in the viewing room main page

  • Fixed an issue where inventory PDFs failed to generate

  • Fixed an issue where the transactions tab did not show up settings for some accounts

  • Fixed an UI issue when clicking into an inventory list in the Lists/Exhibitions/Fairs tab

  • Fixed an issue where the invoiceV2 captions had empty lines if the inventory field was blank

  • Fixed a compatibility issue with invoiceV2 and Outlook Windows

  • Fixed an issue where an invoice could not be sent more than once in invoiceV2

๐Ÿ“ฑiOS update: iOS version 4.50 released

  • Added the ability to toggle installation views in viewing rooms

  • Fixed an issue where deactivated users showed up in the user list

  • Replaced the instances of the copy โ€œsetโ€ to โ€œlistโ€

July 17, 2023

๐Ÿงพ Invoice V2

๐ŸŽ‰ Invoice V2 Improvement: added the Auto-create payables button

๐Ÿ› Bug Fixes

  • Fixed an issue where video alt views caused the work not to show up in viewing rooms

  • Fixed an issue where the Back to all lists button was cut off in smart mail inventory search

  • Fixed an issue where selecting exhibition date in the calendar was off by one day for some time zones

  • Fixed an issue where some images turned sideways

July 10, 2023

โš™๏ธSettings

[Now Live] New toggle for auto-create payables

What is it?

In Settings > Account > Inventory > Settings, there is a new toggle to automatically create payables

Why does it matter?

It will automatically create a payable for the consignment terms when the invoice is paid, so that the user does not have to click on "auto-create payables" for each invoice.

How to use it?

Go to Settings > Account > Inventory > Settings, and switch on the last toggle. After that, when you mark an invoice as paid, and the work has an active consignment term, it will automatically create a payable.

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting Improvement:

  • Improved the Sold Artworks reportโ€™s Sold To column to include more sold artworks

  • Improved the custom reports feature so that hiding, resizing, moving columns are now saved

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart Mail Improvement:

  • Improved the inventory search in smart mail so that the status filter applied in inventory no longer carries over to the smart mail inventory search

  • Improved the smart mail attachment uploader so that it notifies the user to try again if the upload temporarily fails

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement: added the โ€œlistโ€ category under artistโ€™s Lists/Exhibitions/Fairs tab (previously Exhibitions/Fairs)

๐Ÿ› Bug Fixes

  • Fixed an issue where searching quotation marks was not supported in contact general search

๐Ÿงพ Invoice V2

[Now Live] The new field โ€œDue Dateโ€ is available in invoices

What is it?

In the invoice, there is a new field Due Date

Why does it matter?

It helps remind the user when an invoice is due, and the user can sort invoices by due date.

How to use it?

In individual invoices, click on the Due Date field to select a date, and then in the All Invoices page, click on Sort by and select due date

[Now Live] User can change invoice creator

What is it?

In individual invoices, user can now change the creator of the invoice

Why does it matter?

This feature helps the organization to keep track of who is responsible for which invoice, in case it is different from the actual creator of the invoice.

How to user it?

Click on the Created By field and choose a user from your organization

๐ŸŽ‰ Invoice V2 Improvement: connected invoices to contactโ€™s timeline

July 5, 2023

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting Improvement: added the image column in Sold Artworks and Inventory on Consignment reports

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart Mail Improvement:

  • Optimized the speed of opening inbox threads

  • Improved sending large images via smart mail to prevent internal server error

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement:

  • Added the sold to field in captions formatter

  • Added the sold to columns in inventory detailed list view

๐Ÿ› Bug Fixes

  • Fixed an issue where applying the work status and the location filters returned incorrect results

  • Fixed an issue where an empty draft showed up in threads in inbox

  • Fixed an issue where adding/removing an artwork or uploading a document did not show the update immediately

  • Fixed an issue where entering multiple paragraphs in custom fields did not save

๐Ÿงพ Invoice V2

  • Added the feature to auto-create payables

  • Improved the UI for selecting related contacts in the send stage

June 26, 2023

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement:

  • Added cm dimensions to inventory export

  • Added the additional inventory # column to inventory detailed list

  • Improved the format of horizontal Certificate of Authenticity to enlarge the header

  • Improved the vertical alignment of viewing rooms

  • Added the change status pop up window when marking multiple works on hold

๐Ÿ› Bug Fixes

  • Fixed an issue where adding a hyperlink in smart mail did not highlight the link

  • Fixed an issue where it failed to sync invoices with QuickBooks

  • Fixed an issue where the invoice page did not load for some users

June 20, 2023

๐Ÿ› Bug Fixes

  • Fixed an issue where the consignment is incorrect in some inventoriesโ€™ financial tab

  • Fixed an issue where the certificate of authenticity format was broken

  • Fixed an issue where empty inventory custom fields showed up in PDFs

June 12, 2023

๐Ÿ–ผ๏ธ Inventory

[Now Live] Users can now change the type of inventory lists

What is it?

In an inventory list/exhibition list/fair list, the user can now change it to any other list types

Why does it matter?

Previously if the user created an inventory list and wanted to change it to an exhibition list, the only way was to add all the work to the exhibition list and delete the inventory list. Now the user can do it with one click.

How to use it?

Go to any inventory list/ exhibition list/ fair list, on the top there is an icon showing the list type. Click on it to change the list type.

๐ŸŽ‰ Inventory Improvement:

  • Improved the Artist field by enabling users to reorder the artists for works with multiple artists

  • Optimized the performance of reordering works in inventory lists

โš™๏ธSettings

๐ŸŽ‰ Settings Improvement:

  • Improved the instruction on the 2-Factor Authentication page

  • Moved the Integrations tab from organization settings to account settings

๐Ÿ› Bug Fixes

  • Fixed an issue where changing the default contact roles did not save in settings

  • Fixed an issue where inventory search did not work properly in the new invoicing system

  • Fixed an issue where the font size was inconsistent in the new invoicing system

June 5, 2023

โš™๏ธSettings

๐ŸŽ‰ Settings Improvement: added reset password option in the settings

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement: improved the inventory importer so that the blank space in the currency column will be automatically stripped away and not cause currencies fail to import

๐Ÿ“” Contacts

๐ŸŽ‰ Contact Improvement: improved the relationships feature to show the contactโ€™s company name if the contact has no first or last name

๐Ÿ› Bug Fixes

  • Fixed an UI issue where long smart mail subjects overlapped with buttons

  • Fixed an UI issue where long exhibition description caused OVR buttons pushed to the right

  • Fixed an issue where the PDF download button showed up multiple times

  • Fixed an issue where inventory lists failed to save the order of works

  • Fixed an issue caused by special characters in inventory price labels

  • Fixed an issue where creating artist share links had 504 error

May 30, 2023

โš™๏ธSettings

๐ŸŽ‰ Settings Improvement: added BSD (Bahamian Dollar) to the currency list

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement: improved support for high resolution images in viewing rooms

๐Ÿ“ฑ Mobile App

๐ŸŽ‰ Mobile App Improvement: Fixed the blank screen when the user did not have permission to see a certain tab

๐Ÿงพ Invoice V2

  • Added a feature where the invoice link expires after archiving the invoice

  • Fixed an issue where an invoice could not be opened properly if its template was deleted

  • Fixed an issue where users could not archive invoices using browsers with the DD/MM/YYYY date format

  • Changed the search result text to โ€œNo results foundโ€ when no qualifying invoice comes up in the search

๐Ÿ› Bug Fixes

  • Fixed an issue where location notes did not show up in individual inventoryโ€™s profile page

  • Fixed an issue where the Add to List button in individual inventoryโ€™s profile page added the incorrect inventories to lists

  • Fixed an issue where searching contactโ€™s alternative emails did not work

  • Changed Search sets to Search lists in the inventory list search bar

  • Fixed an issue where creating an artist share link had 504 gateway timeout error

May 23, 2023

๐Ÿ–ผ๏ธ Inventory

[Now Live] Users can make private inventory lists

What is it?

When making an inventory list/exhibition/fair, you can choose to make it public to all users or only visible to your account

Why does it matter?

It allows users to make private inventory lists, similar to contact lists

How to use it?

In any inventory list, next to the title, click on the Public button and it will change to Private

๐ŸŽ‰ Inventory Improvement: added the option to put works On Hold in batch

May 15, 2023

๐ŸŽ‰ Improvement: Added a reload window when the user is automatically logged out due to inactivity

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting Improvement: Optimized loading custom reports

May 1, 2023

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement: improved the inventory importer so that it doesnโ€™t overwrite inventory records in the rare occasion that there is no inventory id in the spreadsheet and there are artists with the same initials

๐Ÿ› Bug Fixes

  • Fixed an issue where the price in captions was sometimes incorrect when there were multiple price labels

  • Fixed an issue where the availability status of editions were incorrect when being imported

  • Fixed an issue where the default column size was off in inventory detailed list view for new accounts

  • Fixed an issue with attaching single-work fact sheets when using the Email Selected button in the inventory selection cart

  • Fixed an issue where archived editions, parent records, and alt views did not show up in the Archived tab in inventory

April 23, 2023

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting Improvement: added the Grand Total column in the Invoices by Amount report

๐Ÿ› Bug Fixes

  • Fixed an issue where the consignment PDF was slow to update recent changes

  • Fixed an issue where searching within inventory lists was not working

April 17, 2023

๐Ÿ’น Transactions

๐ŸŽ‰ Transaction Improvement: improved invoice number search so that users can search via partial invoice number

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement:

  • Changed the Add Works button to Add Documents under the documents tab in inventory lists

  • Changed the Search for tags to Search for a tag/role/location depending on which filter the user is choosing

๐Ÿ› Bug Fixes

  • Fixed an issue where archiving contact caused live list contact count to be -1

  • Fixed an issue where archiving works within inventory list caused incorrect inventory count

  • Fixed an issue where some alt view videos were cut off

  • Fixed an issue where OVR settings page was not up-to-date

April 10, 2023

๐Ÿ“” Contacts

[Now Live] Users can filter contacts by first/last name is empty

What is it?

In Contacts, open the filters > select First Name or Last Name > there is an Is Empty option in the dropdown

Why does it matter?

When users need to clean up the contact data or create a separate smart mail with a different greeting line for contacts without a name, this feature helps users to quickly filter the contacts.

How to use it?

Go to Contacts > Show filters > First Name or Last Name > Is Empty

๐Ÿ› Bug Fixes

  • Fixed an issue where the Swiss Francs symbol was outdated

April 4, 2023

๐Ÿ“” Contacts

๐ŸŽ‰ Contact UI Improvement: Added a notification when the import spreadsheet exceeds 2000 rows

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart Mail Improvement: Optimized the speed of removing contacts from a smart mail

๐Ÿ› Bug Fixes

  • Fixed an issue where contact count in smart mail groups was incorrect

  • Fixed an issue where smart mail groups had blank contact cards

  • Fixed an issue where date picker in custom fields was off by one day

  • Fixed an issue where the viewing rooms showed cents when the Hide Cents toggle was on in Settings

  • Fixed an issue where merging contacts did not work if the primary contact had no phone number and the secondary contact had a phone number

March 6, 2023

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement:

  • Improved the inventory import template to clarify the artwork status columns

  • Added Chinese Yuan (RMB) to the currency list

๐Ÿ› Bug Fixes

  • Fixed the issue where consignor split did not apply to all inventories in a consignment agreement

  • Fixed an issue where the contact import did not work as expected

  • Fixed an issue where changing a contactโ€™s primary address label did not work

  • Fixed an issue where batch assign contact did not work sometimes

February 27, 2023

โš™๏ธSettings

๐ŸŽ‰ Settings UX Improvement: changed the default settings to make sure all new accounts have a default currency

๐Ÿ› Bug Fixes

  • Fixed an issue where solos show being incorrectly categorized as group shows

  • Fixed an issue where the โ€œyour connection is not privateโ€ error message showed up in the viewing room links for some organizations

  • Fixed an issue where the invoice preview did not include taxes sometimes

  • Fixed an issue where adding an already-uploaded attachment in smart mail was not clickable sometimes

  • Fixed an issue where creating an inventory custom field did not trigger the success toast notification

February 22, 2023

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Improvement:

  • Added the Mexican Peso (MXN) to the currency list

  • Added more columns to the contact and inventory import templates

๐Ÿ› Bug Fixes

  • Fixed an issue where auto-calculated taxes did not show up in invoice preview

  • Fixed the format of Certificate of Authenticity

  • Fixed an issue with saving contact notes

  • Fixed an issue where work status filter pulled up other works

February 6, 2023

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting Improvement: Added the new Payment History and Last Payment Date columns in the Invoice by Amount report

โš™๏ธSettings

๐ŸŽ‰ Settings UX Improvement: changed the contact association type from user-specific inventory settings to organization-wide inventory settings

๐Ÿ› Bug Fixes

  • Fixed an issue where Autosize all columns feature in inventory detailed list did not work properly

  • Fixed an issue where the removing works from lists in inventory basic list did not work

  • Fixed an issue where packing and shipping notes PDF layout was incorrect

  • Fixed an issue where consignment split was sometimes incorrect

January 31, 2023

January 30, 2023

๐Ÿ› Bug Fixes

  • Fixed an issue where deleting dimensions in framed dimensions converter did not work

  • Fixed an issue where editing custom work list did not work for some users

  • Fixed an issue where sorting by inventory numbers did not work

January 23, 2023

๐Ÿ–ผ๏ธ Inventory

[Now Live] New optional โ€œphone numberโ€ field in inquiry form

What is it?

In the inquiry form in the online viewing room, there is a new Phone Number field.

Why does it matter?

By having the visitorโ€™s phone number, it increases the chance of connecting with clients and making sales.

How to use it?

It is now showing up in all online viewing rooms.

[Now Live] New columns in the inventory detailed list view

What is it?

In the inventory detailed list view, there are more available columns

Why does it matter?

It allows users to better customize the inventory view. In particular, there are two new columns Contact Associations and Invoice Status. Additionally, all the inventory custom fields in your account are available in this dropdown.

How to use it?

Hover over the header and click on the three-dash icon, click on the vertical icon, and then select or de-select columns.

๐ŸŽ‰ Inventory UX Improvement: Improved the online viewing room so that it does not ask for emails for repeat users

๐Ÿ’น Transactions

๐ŸŽ‰ Inventory UI Improvement: changed the invoice draft created status to unsent

๐Ÿ› Bug Fixes

  • Fixed an issue where Sold To filter did not work in contacts

  • Fixed an issue where uploading contact and inventory spreadsheets did not work

  • Fixed an issue where document uploader did not work for PDFs

January 16, 2023

๐Ÿ› Bug Fixes

  • Fixed an issue where contact lists showed duplicate contacts sometimes

  • Fixed an issue where economic nexus warning showed up in payables

  • Fixed an issue where certain inventories could not be marked as sold

  • Fixed an issue where certain columns in inventory import template could not be properly imported

  • Fixed an issue where saving edits in the settings did not work

  • Fixed an issue where users could not see all inventories after putting inventories into the selection cart

  • Fixed an issue where reordering inventories did not work for viewing rooms

January 10, 2023

Happy New Year!

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvement: added the inventory number dropdown for editions in inventory basic list view

๐Ÿ› Bug Fixes

  • Fixed an issue where syncing to QuickBooks didnโ€™t work for Canadian businesses

  • Fixed an issue where loading certain inventory lists was slow

  • Fixed an issue where reordering inventory lists didnโ€™t work

  • Fixed an issue where putting inventories into the selection cart caused display issue in the inventory detailed list view

December 19, 2022

โ›„ Happy Holidays!

๐Ÿ’น Transactions

[Now Live] New โ€œReturnedโ€ status for consignments

What is it?

After creating a return, the consignment automatically gets marked as Returned and the return date shows up in the Consignment Date column

Why does it matter?

It allows users to track consignment status more easily

How to use it?

Click on the Return Consignment button, and then enter the return information. After the return transaction is created, the consignment status will automatically update.

[Now Live] Inventory custom fields now available for invoices

What is it?

Under Settings > PDF Templates > Transaction, your inventory custom fields are now available

Why does it matter?

It allows users to add inventory custom fields to the invoices

How to use it?

Go to Settings > PDF Templates > Transaction, and click on View custom inventory fields, then copy and paste the desired fields into the text box below

๐Ÿ› Bug Fixes

  • Fixed an issue where the Sold availability filter sometimes did not show all sold inventories

  • Fixed an issue where the duplicate email pop up did not work when creating a new contact

  • Fixed an issue where the dimensions converter did not save updates

  • Fixed an issue with un-clickable empty inventories in the detailed list view

  • Fixed an issue where when making a PDF or smart mail from the inventory selection cart, incorrect inventories showed up

December 12, 2022

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvement:

  • Improved the alignment on the inventory basic list view

  • Improved the Edit Location and Clear Location buttons to make them always show up

๐Ÿ“” Contacts

๐ŸŽ‰ Contact UI Improvement: Made archived contact not clickable

๐Ÿ› Bug Fixes

  • Fixed an issue where Found in X Static Lists did not load all static lists

  • Fixed an issue where adding tax rate in invoices did not work sometimes

December 5, 2022

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart mail Optimizations: Optimized the process of creating smart mail

๐Ÿ› Bug Fixes

  • Fixed an issue where account-specific inventory captions did not show up on PDFs

  • Fixed an issue where the "Failed to save note" error message showed up

  • Fixed an issue where the inventory list header was blocked

  • Fixed an issue where not all contacts showed up in live lists

  • Fixed an issue where importing inventory dimensions with fractions did not work properly

  • Fixed an issue with due dates on internal billing

November 28, 2022

๐Ÿ“ฑ Mobile App: v4.02 release

  • Improved inventory search

  • Improved smart mail permission

๐Ÿ› Bug Fixes

  • Fixed the XML error when downloading invoice PDFs

  • Fixed an issue where the previous smart mail would show up when creating a new smart mail

  • Fixed an issue where the dimensions became fractions when entering whole numbers

  • Fixed an issue where the framed dimension did not convert when first clicked on the convert button

  • Fixed an issue where the cursor jumped to the ends when editing inventory list names

  • Fixed an issue where the Apply terms to all feature was slow in consignments

  • Fixed the sorting issue with the inventory lists and the inventory main page

  • Fixed an issue where the smart mail subject line does not save

November 21, 2022

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvement: improved the contact search when adding an expense or a commission to an inventory

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting UI Improvement: improved the export so that exported spreadsheets will reflect the filters applied

๐Ÿ› Bug Fixes

  • Fixed an issue where adding live lists to smart mails did not work

  • Fixed an issue where Apply terms to all in consignments took too long to apply consignment terms to all inventories

  • Fixed an issue where adding an inventory without an image to an invoice did not work properly

  • Fixed an issue where POS address changed by itself in invoices

  • Fixed an issue where Other transactions did not have a contact field

  • Fixed an issue where reordering alt view images sometimes did not work

  • Fixed an issue where changing availability status from hold to sold sometimes did not work

  • Fixed an issue where disqualified contacts still showed up in live list export

November 14, 2022

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvement:

  • Changed the Remove from Current Set button in the inventory selection cart to Remove from Current List

๐ŸŽ‰ Inventory Optimization:

  • Optimized loading and searching in the inventory detailed list view

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting Optimization:

  • Optimized loading in three reports: Invoice by Amount, Artist Engagement and Artist Revenues

๐Ÿ› Bug Fixes

  • Fixed an issue where deleted transactions still showed up under the Financials tab in inventory

  • Fixed an issue where the invoice totals were sometimes incorrect

  • Fixed an issue where the static lists were not showing up in smart mails when having the My List filter on in contact lists

  • Fixed an issue where static list names defaulted back to All Contacts when having assignment filter on

  • Fixed an issue where the greeting line in smart mail did not automatically show up

  • Fixed an issue where the Load More incorrectly showed up in inventories

  • Fixed an issue where the contact filter did not work when scrolling down the contacts

  • Fixed an issue where all contacts briefly said INVALID EMAIL after duplicating a smart mail

November 7, 2022

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvement: Added IDR to the currency list

๐Ÿ› Bug Fixes

  • Fixed an issue where the Invoice by Amount report did not load sometimes

  • Fixed an issue where the inventory permission did not work properly

  • Fixed an issue where reverting inventory import did not work

November 1, 2022

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart mail Optimizations: Optimized removing inactive contacts

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts Optimizations:

  • Optimized contact create request

  • Optimized loading speed in contacts

  • Optimized contact search when adding a relationship

  • Optimized the loading speed of the Invoice tab in contacts

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory Optimizations: Optimized inventory search

๐Ÿ› Bug Fixes

  • Removed filters in the Artist Selection page

  • Fixed an issue where reassigning contacts did not work properly

  • Fixed an issue where the Last Offered Date and Last Reply Date did not work

  • Fixed an issue where the Associated Contacts filter did not work

  • Fixed an issue where changing currency to CHF did not work

  • Fixed an issue where the View All did not show all lists when the personal list filter was applied

October 11, 2022

๐Ÿ“” Contacts

[Now Live] Contact sync with MailChimp is launched!

What is it?

In the new Contact Sync Portal, users can sync contacts between ARTERNAL and MailChimp

Why does it matter?

With the MailChimp integration, users can sync contacts in one click, instead of exporting from one platform and importing to the other.

How to use it?

Go to Contact Sync Portal, log into your MailChimp account, and choose how you want to sync the contacts. Support article linked here for more details.

๐Ÿ–ผ๏ธ Inventory

[Now Live] Added the clear location option

What is it?

In the Location field, there is now a Clear Location button

Why does it matter?

Previously, without this button, users could only change from one location to another, but not fully remove the location.

How to use it?

Hover over the right side of the location section and click on the Clear Location button.

๐ŸŽ‰ Inventory UI Improvement:

  • Increased the image resolution in PDFs

  • Removed the Recently Added tab and added a Date Created column in inventory detailed list view

๐ŸŽ‰ Contacts and Inventory UI Improvement

Increased the size of the tag picker so that users can see selected tags/roles/work status/etc. easier

๐Ÿ›Bug Fixes

  • Fixed an issue where sometimes searching partial words in inventory did not work

  • Fixed an issue where searching for a payee when adding expenses sometimes did not work

  • Fixed an issue where the tax did not round up

  • Fixed an issue where a bottom bar would show up when adding contacts in a smart mail

  • Fixed an issue where the Holds and the Sales tabs were always empty in an inventory list

September 26, 2022

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement:

  • Updated the contact filter to pull up contacts that contain the keyword

  • Updated the contact selection cart so that it no longer automatically clears out

๐Ÿ› Bug Fixes

  • Fixed an issue where deleting archived contacts did not work

  • Fixed an issue where the โ€œNotโ€ keyword in inventory filter did not work

  • Fixed an issue where contact counts were incorrect in smart mail groups

  • Fixed an issue where adding tags to contacts sometimes did not work

  • Fixed an issue where the sublocation in invoices sometimes did not save

  • Fixed an issue where the inventory search in the mobile app sometimes did not work

  • Fixed an issue where filtering by tags with special characters did not work

September 12, 2022

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvement: updated the inventory search and it now supports special characters

๐Ÿ› Bug Fixes

  • Fixed an issue where notes were not saving in inventory and contacts

  • Fixed an issue where the smart mail subject line was not saving sometimes

  • Fixed an issue where converting inventory dimensions from cm to inches would add an extra 1/8 inches

  • Fixed an issue where the โ€œH W Dโ€ text did not automatically apply to the dimensions in inches

August 29, 2022

Bug Fixes

  • Fixed an issue where re-ordering artworks in the artist page did not work

  • Fixed an issue where deleting a transaction did not affect the artworkโ€™s financials breakdown

  • Fixed an issue where not all contact lists were loading in smart mail

  • Fixed an issue where the contact general search bar was not working properly

  • Fixed an issue where archiving alt views in editioned works did not work

  • Changed the help text on the Economic Nexus page

August 15, 2022

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart mail UI Improvement:

  • Updated the smart mail settings to allow users to send smart mails via AWS even when the user is disconnected from gmail

  • Updated My Inbox so that when the user opens a thread, it will automatically go to the most recent email

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement: improved contact tags to prevent colon from causing issues

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvement: updated the OVR settings so that the documents under individual inventories will never show up

๐Ÿ› Bug Fixes

  • Fixed an issue where apply contact filters in smart mail causes browser crashes

  • Fixed an issue where archiving an invoice did not remove the discount on the financials page

  • Fixed an issue where dimensions fraction conversion was not working properly

  • Fixed an issue where archived alt view images did not show up under the Archived tab

August 2, 2022

โš™๏ธSettings

[Now Live] Multiple Footers for all PDFs

What is it?

Under Settings > PDF Settings, users can now upload multiple footers.

Why does it matter?

For businesses with multiple addresses, this allows you to create a footer for each address and easily switch the footer.

How to use it?

Under Settings, upload all the footers, and then when create a PDF, choose the footer in the dropdown.

๐Ÿ–ผ๏ธ Inventory

[Now Live] Re-ordering inventories in the selection cart

What is it?

A Re-Order/Save Order button in the inventory selection cart

Why does it matter?

After changing and saving the order, the order in the selection cart will be reflected in the PDF

How to use it?

After adding inventories to the selection cart, click on Re-Order > drag and move the inventories > click on Save Order. And the PDF will have the same order.

๐ŸŽ‰ Inventory UI Improvement:

  • Changed Master Records to Parent Records

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement:

  • Removed the auto-fill when creating a static list

  • Changed the view and added a search bar when adding contacts to a list

๐Ÿ› Bug Fixes

  • Fixed an issue where repeating contacts were showing up under Contacts

  • Fixed an issue where Sold Artworks report had empty financial columns

  • Fixed an issue where uploading images in parent record didnโ€™t apply to add editions

  • Fixed an issue where the location filter in invoices did not work properly

  • Fixed an issue where searching by contact first names did not work properly

July 18, 2022

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvement:

  • Fixed alignment in the edition list view

  • Added an archive button when editing individual editions

  • Fixed unexpected behaviors of archiving or unarchiving an edition

๐Ÿ› Bug Fixes

  • Sold artworks report

  • Fixed an issue where the captions and caption formatter did not show up

  • Fixed an issue where certain font and browser caused text to overlap in smart mail

  • Fixed an issue where the dropdown did not display in the custom fields

  • Fixed an issue where the paste caption feature did not paste the correct inventory number

  • Fixed an issue where archiving multiple works caused artist inventory counts to be incorrect

  • Fixed an issue where โ€œconsignorโ€ and โ€œconsigneeโ€ were mixed up

July 4, 2022

๐ŸŽ† Happy Fourth of July!

โš™๏ธSettings

[Now Live] Make the caption settings user-only or organization wide

What is it?

Inventory caption settings (under the Inventory Settings tab) now has the Use my captions / Use organization captions toggle.

Why does it matter?

It allows different team members to set up the captions according to their own needs, but also allows users to easily switch to the standard org-wide captions.

How to use it?

Go to Settings > Inventory Settings > Inventory Caption Formatter, and toggle between user- and org- specific captions. Please note that if you change the organization captions, it applies to all accounts.

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart mail UI Improvement: Made the attachment in smart mails look smaller

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvement: Lower the .png file resolution on the backend to improve the experience of uploading images to inventory.

๐Ÿ› Bug Fixes

  • Fixed an issue where the captions in consignment contained empty custom fields

  • Fixed an issue where the personalized message in smart mail didnโ€™t go through

  • Fixed an issue where long inventory lists were not fully loading in consignments

  • Fixed an issue where attaching editions to smart mails didnโ€™t show artist names

  • Fixed an issue where the installation views in artist page always said 0

June 26, 2022

๐Ÿ“ฑ Mobile App: v3.97 released

  • Fixes issue with new inventory lists being created as hidden

  • Added a rate limiter to contact searching to improve search performance on larger contact lists

  • Added the ability to enter plain emails in the TO fields when drafting a smart mail (given the option to create the contact on the fly as well, otherwise only the email is saved in contacts

June 20, 2022

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting UI Improvement: Added the Contact Associations column in the Sold Artworks report

๐Ÿ–ผ๏ธ Inventory

[Now Live] A Show/Hide on Mobile button in inventory lists

What is it?

In each inventory list, there is now a Visible/Hidden button next to the list title.

Why does it matter?

It allows users to control which lists can be displayed on iPhone or iPad.

How to use it?

Go to any inventory list, and click on the Visible/Hidden button.

๐ŸŽ‰ Inventory UI Improvement:

  • Made the โ€œ(framed)โ€ text in dimensions automatically apply to both cm and inches

  • Added a Date Created column in inventory detailed list view

  • Updated the font setting of the โ€œInstallation Viewsโ€ text in the viewing rooms

๐Ÿ’น Transactions

๐ŸŽ‰ Transaction UI Improvements: Added help text on the top of the Economic Nexus page

June 6, 2022

๐Ÿ–ผ๏ธ Inventory

[Now Live] More sorting options for inventory lists

What is it?

Under the Inventory tab, in lists/exhibitions/fairs, there is a new Order By button.

Why does it matter?

Previously, the inventory lists can only be sorted by alphabetical order. Now there are chronological sortings.

How to use it?

Click on the Order By button, and choose the order as desired.

๐ŸŽ‰ Inventory UI Improvement: Made the history titles in the fact sheet PDFs uppercase

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement: added better summary and a cancel option when importing contacts

โœ‰๏ธ Smart Mail

๐ŸŽ‰ Smart mail UI Improvement: prevented buttons stacking onto each other in the Add Contacts window

๐Ÿ“ˆ Reporting

[Now Live] Sold artworks report

What is it?

A newly added sold artworks report that shows all sold artworks with a matching invoice in ARTERNAL.

Why does it matter?

It helps users to better understand the sales data, including how many artworks were sold, when they were sold, how long it takes to be sold, etc.

How to use it?

Go to the Reports tab, click on the Sold artworks report.

๐Ÿ› Bug Fixes

  • Fixed an issue where the dimension are rounding automatically

  • Fixed an issue where the viewing room description font couldnโ€™t be changed

  • Fixed an issue with inventory numbers for artist without a first/last name

  • Fixed an issue where inventory number initials not updated when changing artist names

๐Ÿ“ฑ Mobile App: v3.96 released

  • Fixed broken hide price toggle in share links

  • Fetches artwork items with pending hold/sold statuses

  • Fixed long artwork titles clipping off the price on grid view

May 25, 2022

[Now Live] New tag search in Inventory and Contacts

What is it?

Wherever there is tag/role search in ARTERNAL, we now have updated our tag search tool

Why does it matter?

It improves the search experience, makes it easier to add a tag/role, and thus reduces the likelihood of users creating duplicate tags/roles.

How to use it?

Click on the downward arrow to expand the dropdown with all tags/roles. You can also search for tags/roles. To remove a tag or role, click on the red โ€œxโ€ mark.

๐Ÿ–ผ๏ธ Inventory

[Now Live] Artist Biography field is now added into the artist page

What is it?

When editing an artist, there is now a Biography field

Why does it matter?

It stores the artist biographical information, so that users can easily pull it up and add it into PDF/smart mails/etc.

How to use it?

In Inventory, click into an artist in the sidebar, click on the edit button, and enter the artist bio

๐ŸŽ‰ Inventory UI Improvements:

  • Improved the layout of the quick browse sidebar

  • Made the Additional Notes field self-expanding

  • Added the Skip Image Step button when creating a new artwork

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement:

  • Changed tooltip text from Archive to More Options

๐Ÿ› Bug Fixes

  • Fixed a bug where the relationships between contacts did not go both ways

  • Fixed a bug where the Preview image failed to generate error message always showed up when generating PDFs

  • Fixed a bug where the contact list didnโ€™t load when clicking on Choose Contact when creating transactions

  • Fixed a bug where the tax agency modal window didnโ€™t scroll when syncing invoices to QuickBooks

  • Fixed a bug where the contact names didnโ€™t show up in the selection cart when selecting contacts from the smart mail pipeline

May 18, 2022

๐Ÿ“ฑMobile App: v3.94 released

[Now Live] Users can now search smart mails in the app

What is it?

In the smart mail tab, there is a newly added search bar. If you click into any smart mail, it will also have the contact search bar.

Why does it matter?

It allows users to quickly find the smart mail instead of scrolling through all of the smart mails or contacts.

How to use it?

Click on the search bar and type in smart mail titles or contact names.

๐ŸŽ‰ Mobile UX Improvements: Updated the share link process so that users no longer need to enter a contact to send a share link.

May 12, 2022

๐Ÿ“ฑ Mobile App: v3.93 released

  • Fix save function for holds + sold on iPad

  • Added the provenance and VAT status toggles to OVR

  • Added a price toggle to share links

  • Revamped share link UX, to include a preview, quick copy button.

  • Fixed saving of inventory fields after entering price

  • Add the status toggle in settings (for the artwork view page)

  • Fixed inventory grid view status dots (NFS and N/A now show up properly)

  • Prevent documents being auto added to smart mail offers

๐Ÿ“” Contacts

๐ŸŽ‰ Contact UI Improvements: we now support searching in accent characters. (For example, searching by Luรญs or Luis will have the same result.)

May 9, 2022

๐Ÿ–ผ๏ธ Inventory

[Now Live] Users can now create custom fields in inventory

What is it?

In inventory, there is a new โ€œCustom Fieldsโ€ section, where you can create your own custom fields that will show up in all inventories.

Why does it matter?

It allows users to add their own custom fields on top of the preset inventory fields, so that users can document artwork information according to their needs and preferences.

How to use it?

Go to Settings > Inventory Custom Fields > + New Field to create a new field. For more information, check out this tutorial article.

๐ŸŽ‰ Inventory UI Improvements: Added [status], [work status], and [sublocation] to the inventory caption formatter

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting UI Improvements:

  • Ensured that if a report shows a private contact, the contact information displays as [private contact]

  • Changed the Revenue column to Retail Price in the Inventory on Consignment report

๐Ÿ› Bug Fixes

  • Fixed a bug where there could be duplicate contacts in the smart mail pipeline

  • Updated inventory dimensions so that they are no longer being rounded

  • Fixed a bug where there was no default price label when creating a new inventory

April 25, 2022

๐Ÿ“” Contacts

[Now Live] Previous and next buttons in contact individual page

What is it?

The two arrow buttons on the page when you click into a contact.

Why does it matter?

This new feature helps users to navigate between different contacts more easily, and users no longer need to always go back to the contact main page.

Before:

After:

How to use it?

Go to the Contacts tab, click into any contact, and you will see the arrow buttons on the top.

๐ŸŽ‰ Contact UI Improvements: changed the Feed tab to Timeline.

๐Ÿ–ผ๏ธ Inventory

[Now Live] Filter by the "Notes" column

What is it?

The Show works without notes checkbox in the inventory filter window.

Why does it matter?

Users can now quickly filter out inventories without any note.

How to use it?

Go to Inventory > Show Filters > Notes, and click on the checkbox.

๐ŸŽ‰ Inventory UI Improvements: Changed Custom Sets to Lists

April 14, 2022

๐ŸŽ‰ Contact UI Improvements:

  • Extended the character limit on contact list names

๐ŸŽ‰ Inventory UI Improvements:

  • Improved the workflow to create a new custom work status

  • Stopped the Location field from automatically capitalizing locations

April 11, 2022

๐Ÿ› Bug Fixes

  • Fixed a bug which might cause โ€œError moving this itemโ€ in customs set installation views

  • Fixed a bug where editionsโ€™ currency changes to the default currency, instead of the currency in the master record

  • Fixed a bug where the line spacing in the PDF settings did not work properly

March 28, 2022

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvements:

  • Added NGN (Nigerian Naira) into the currency list

  • Improved the modal window of changing inventory status to avoid being cut off

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement: improved the contact quick search for more accurate and smooth searches

๐Ÿ› Bug Fixes

  • Fixed a bug where the Revenue and Clickthroughs can be inaccurate in Reports.

  • Fixed a bug where there might be failures to create invoices, consignment, or payables under some circumstances

  • Fixed a bug where the Confirm Status emails show broken images and no caption

March 14, 2022

๐Ÿ“” Contacts

[Now Live] Users can now assign contacts in batch

What is it?

The Assign to User button in the contact selection cart.

Why does it matter?

It allows you to assign multiple contacts to any user, so you donโ€™t have to go into each contactโ€™s page and assign the contact individually.

Before:

After:

How to do it?

Select the contacts you would like to assign / reassign, click the Assign to User button and select the desired user.

๐ŸŽ‰ Contacts UI Improvement: Improved the search function so that it now recognizes words without their diacritical marks

โš™๏ธ Settings

๐ŸŽ‰ Settings UI Improvement: Changed the FAQ section to Help Center.

๐Ÿ› Bug Fixes

  • Fixed a bug where the work count in invoices could be incorrect

February 28, 2022

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvements:

  • Added artist year in the inventory caption formatter

  • Added additional inventory number to inventory caption formatter

โš™๏ธ Settings

๐ŸŽ‰ Settings UI Improvement: Added a placeholder avatar for users without an avatar

๐Ÿ’น Transactions

๐ŸŽ‰ Transaction UI Improvements:

  • Fixed the issue where it said Edit Invoice regardless of the transaction type

  • Added COP to currencies

๐Ÿ› Bug Fixes

  • Fixed a bug where archiving works kept showing up in PDFs

  • Fixed a bug where alt text showed up in the Status Note column in inventory

February 16, 2022

๐Ÿ“ฑ Mobile App: v3.90 released

  • Added a setting to toggle the location on/off when viewing artworks

  • Updated the app icon

  • Fixed slow loading issues for users with a large number of custom sets, exhibitions, and art fairs

February 14, 2022

โค๏ธ Happy Valentineโ€™s Day!

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvements:

  • Added an apply dimension pop-up window when converting dimensions

  • Moved the Condition Log section before the Location History

  • Added Additional Inventory Number in the inventory caption formatter.

๐Ÿ’น Transactions

๐ŸŽ‰ Transaction UI Improvements: Changed Consignor to Consignee in consigned out transaction.

January 31, 2022

๐Ÿ’น Transactions

[Now Live] Users can now create calendar events while creating transactions.

What is it?

In our last release, the calendar feature was added into consignment agreements and loan agreements. With this release, it is available to invoices as well.

Why does it matter?

When creating an invoice, users can now add a calendar event based on the selected date. This allows users to set up a payment due date reminder in the calendar.

How to use it?

When creating an invoice, click on the โ€œAdd to Calendarโ€ button. Edit the information as needed, then click on it to save the calendar .ics file. After that, upload the file to your desired calendar. Users can also create a calendar event after the invoice is completed.

๐ŸŽ‰ Transaction UI Improvement: Updated the sorting in transactions so that it will stay when users leave and then come back to the transaction page.

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvements:

  • Added additional prices and sold price columns in inventory exports

  • Added a pop-up window to confirm artwork dimension conversion

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement:

  • Improved contact search bar to prevent texts from overlapping on smaller screens.

  • Changed the note in contacts from โ€œcreated by a few seconds agoโ€ to โ€œcreated by [user] a few seconds agoโ€

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting UI Improvements:

  • Updated the columns in the Most Shared Artists report to reflect more smart mail activities.

  • Split the Smart Mail Count column in the Artist by Revenue report into Sold Smart Mail Count and Total Smart Mail Count columns.

๐Ÿ› Bug Fixes

  • Fixed a bug where re-importing contacts was not working properly

  • Updated the net profit formula in the Top Sold Artworks report to revenue - consignment split - expenses - commission - discount

  • Fixed a bug where the order of artworks in inventory is out of sync with OVRs and PDFs.

  • Fixed a bug where reporting only showed USD as the currency.

January 20, 2022

๐Ÿ’น Transactions

[Now Live] Users can now create calendar events while creating transactions.

What is it?

When creating a consigned in/out or loan, there is a new โ€œAdd to Calendarโ€ button to add the date into the userโ€™s own calendar (Google/Apple/Outlook/etc.).

Why does it matter?

The new calendar feature helps users to create a calendar reminder while creating a transaction in ARTERNAL. It saves the time to create a duplicate reminder in the calendar, and users can easily access the transaction by the link.

How to use it?

When creating a new consignment agreement or loan agreement, there is an โ€œAdd to Calendarโ€ button at the bottom of the page. Click on it to save the calendar .ics file, and then upload the file to your desired calendar.

January 18, 2022

๐Ÿ’น Transactions

๐ŸŽ‰ Transaction UI Improvement:

  • Added the date column in the Financial Overview (Exhibitions) and Financial Overview (Art Fairs) reports.

  • Changed the Sold by column in reports from the user who created the invoice to the user who was selected in the Staff field in the invoice.

  • Removed the fixed decimal places for the taxes.

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvements: Improved the styling so that the filter modal window and inventory items do not overlap on smaller screens.

๐Ÿ› Bug Fixes

  • Fixed a bug where the taxes rounding up was not working properly

  • Fixed a bug where adding an image from documents to smart mail would cause broken image preview

  • Fixed a bug where images in received emails are broken

  • Fixed a bug where the notes in Contacts always showed โ€œcreated a few seconds agoโ€

  • Fixed a bug which prevented users from deleting archived contacts

  • Fixed a bug where dimensions automatically set back to 0 in some cases

  • Fixed a bug where adding a discount in invoices triggered the currency error message

  • Fixed a bug which prevented users from making payables on the same expense after deleting the previous payables

  • Fixed a bug where the auto-create payable prompt popped up even when the artwork in the invoice had no active consignment term

  • Fixed a bug where archiving inventories caused incorrect artist work counts

December 23, 2021

๐ŸŽ The ARTERNAL team wishes everyone a Merry Christmas and Happy New Year!

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvements:

  • When adding artworks from the selection cart to a set, the order in the cart will stay in the set.

  • Added the ability to upload multiple footers for condition reports.

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement: Fixed an issue where the contact grid top bar was cut off by the filter window.

๐Ÿ“ˆ Reporting

๐ŸŽ‰ Reporting UI Improvements: Removed the artist Alias column and the i icon from all reports.

๐Ÿ’น Transactions

๐ŸŽ‰ Transaction UI Improvement: Changed the To to Returned by in return forms.

๐Ÿ› Bug Fixes

  • Fixed a bug where the status filter in inventory did not return editions.

December 20, 2021

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvements:

  • Added a work count when applying the status filter.

  • Added the option to archive select individual editions under a master record.

  • Prevented logo breaking from the page break in PDF.

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement: Added the Delete All and Unarchive All buttons in the archived contact page.

๐Ÿ’น Transactions

๐ŸŽ‰ Transaction UI Improvement: Added a download button in the invoice read-only mode.

โš™๏ธ Settings

๐ŸŽ‰ Settings UI Improvement: Added a pop up to indicate when the password has been successfully updated.

๐Ÿ› Bug Fixes

  • Fixed a bug where the price history repeated itself.

  • Fixed a bug where the multiple currency warning popped up when only one currency was applied.

  • Fixed a bug where the Economic Nexus was not calculating based on the correct look back period in some states.

  • Fixed a bug where the price in the caption field was incorrect for some master record editions.

  • Fixed a bug where the dimension fields auto filled 0.

  • Fixed a bug where the payable did not display artwork images.

  • Fixed a bug where a currency error message popped out when adding discounts.

  • Fixed a bug where decimals would cause issues in payables.

December 6, 2021

๐Ÿ–ผ๏ธ Inventory

[Now Live] Condition reports now have preview stage

What is it?

A preview stage that allows users to edit condition reports before exporting into PDFs.

Why does it matter?

Previously, without the preview stage, users could not edit condition report PDFs. It was directly downloaded after pressing the export button.

How to use it?

Go to Inventory > Location/Condition > Export PDF. Then there will be a prompt asking whether to include the images into the PDFs, choose INCLUDE or NOT INCLUDE, and then it will take you to the edit and preview stages.

[Now Live] Users can now select multiple availability statuses

What is it?

Users now have the option to filter inventories by multiple availability statuses.

Why does it matter?

Previously, users could only filter by one status. It could cause inconvenience in some use cases. For example, a sales team may look for artworks that are both available and on hold.

How to use it?

Go to Inventory > Status Filters, and click on the desired statuses in the drop down.

[Now Live] Users can now receive faster email notifications for OVR activities

What is it?

Users can now receive immediate notifications if an inquiry is made in the online viewing rooms. The OVR summary for email sign in is now changed from every 24 hours to every 12 hours.

Why does it matter?

Users can now better keep track of OVR activities. If a visitor makes an inquiry, users can now get notified and respond in a timely manner.

How to use it?

Go to Settings > Email Notifications, and switch this toggle on.

๐ŸŽ‰ Inventory UI Improvement:

  • Added three new fields--Lot, Estimate, and Link--in the auction history section.

  • Added an indicator to show how many filters are being applied, when the filters dropdown is hidden.

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement: Added an indicator to show how many filters are being applied, when the filters are hidden.

๐Ÿ› Bug Fixes

  • Fixed a bug where Save New Order does not pop up every time the user changes the sorting in an inventory set.

  • Fixed a bug where the Associated Artist filter in Contacts is not returning accurate results.

  • Fixed a bug where the Total Items column is not working properly.

  • Fixed a bug where the calendar selector in the release form is not working in Safari.

  • Fixed a bug where keeps invoices from syncing to QuickBooks when the contact does not have an email address.

  • Fixed a bug where archived inventories have invalid Date Archived and Archived By.

November 8, 2021

๐Ÿ“” Contacts

[Now Live] New Contact View

What is it?

ARTERNAL now has a brand new contact view, and it will be the only view from now on. The new contact view combines the best features of the previous โ€œBasic List Viewโ€ and โ€œDetailed List Viewโ€.

Why does it matter?

It saves the trouble for users to toggle back and forth between two list views, henceforth streamlining the workflow.

How to use it?

Go to the โ€œContactsโ€ tab, and customize your contact grid by choosing which columns to be displayed, and in what order. More detailed tutorial HERE.

๐Ÿ–ผ๏ธ Inventory

๐ŸŽ‰ Inventory UI Improvement:

  • Improved the layout of custom sets page to make sure all the custom set names would be visible.

  • Changed the default setting that attachments do not show up in inventory.

๐Ÿ› Bug Fixes

  • Fixed a bug where the โ€œSelect Allโ€ feature in contacts doesnโ€™t work properly.

  • Fixed a bug where the โ€œSold Toโ€ filter in contacts doesnโ€™t work properly.

  • Fixed a bug where the date on new invoices are incorrect.

  • Fixed a bug where the image size changes from medium to small upon sending smart mails.

  • Fixed a bug which prevents email notification settings from updating on the front end.

  • Fixed a bug where the calendar drop down goes to a random future date when marking an invoice as paid/partially paid.

  • Fixed a bug where some caption fields of editioned works are missing in smart mail.

October 25, 2021

๐Ÿ–ผ๏ธ Inventory

[Now Live] More Customizable Settings of Online Viewing Rooms

What is it?

Users can now customize the text color, background color, footer, and header of online viewing rooms. For example:

Why does it matter?

Previously, all the online viewing rooms had white background and black texts, and the footer and the header were the same as PDFโ€™s. Now, all of them can be specifically customized for OVRs.

How to use it?

Go to Settings > Viewing Room Settings, where you can customize your viewing rooms.

๐ŸŽ‰ Inventory UI Improvements:

  • Added a divider between artworks and installation views in OVRs.

  • Disabled the selection cart to pop up after an artwork is selected from its detail page, so that the selection cart does not block the inventory page.

๐Ÿ“” Contacts

๐ŸŽ‰ Contacts UI Improvement: Removed the floating bar that appears when adding tags via the selection cart.

๐Ÿ’น Transactions

๐ŸŽ‰ Transaction UI Improvement: Removed the drag and drop feature in the invoice discount field.

๐Ÿ› Bug Fixes

  • Fixed a bug where custom sets are not displayed properly in the detailed list view.

  • Fixed a bug which prevents users from creating new point of sale addresses.

  • Fixed a bug where โ€œcreate contact on email entryโ€ was not working.

  • Fixed a bug where the thumbnails are broken in the โ€œDocumentsโ€ tab in inventory.

  • Fixed a bug where the newly created tax rates and payment instructions fail to save in the โ€œTransaction Settingsโ€.

  • Fixed a bug where the โ€œPrice Labelโ€ setting fails to save changes.

  • Fixed a bug where โ€œcreated by a few seconds agoโ€ was showing up under every note in โ€œContactโ€.

  • Fixed a bug where invoices with line items are unable to sync to QuickBooks.

  • Improved the speed of the โ€œSold Toโ€ filter in inventory.

  • Fixed a bug where a default label is not automatically selected when there is only one price.

  • Fixed a bug where the number of artworks in a custom set does not update upon archiving one of the artworks.

October 12, 2021

๐Ÿ“” Contacts

[Now Live] New filter โ€œLead Statusโ€

What is it?

Users can now use โ€œLead Statusโ€ to filter contacts.

Why does it matter?

It allows users to easily sort through contacts by the lead status.

How to use it?

Click on the โ€œShow Filtersโ€ button, and โ€œLead Statusโ€ is there along with other filters.

๐Ÿ–ผ๏ธ Inventory

[Now Live] New filter โ€œSold Toโ€

What is it?

Users can now use the โ€œSold Toโ€ column to filter inventories.

Why does it matter?

The new filter is especially helpful in a sales perspective, allowing users to easily filter artworks purchased by a certain collector.

How to use it?

Click on the โ€œShow Filtersโ€ button, and โ€œSold Toโ€ is there along with other filters.

  • ๐ŸŽ‰ Inventory UI Improvement: Add a โ€œSave Set Orderโ€ button, which shows up after dragging and moving items in a custom set.

  • ๐ŸŽ‰ Inventory UI Improvement: Remove the image file names in condition reports.

  • ๐ŸŽ‰ Inventory UI Improvement: Add a feature flag for the "Edition" field.

๐Ÿ’น Transactions

  • ๐ŸŽ‰ Transaction UI Improvement: Added read only mode for invoices.

๐Ÿ› Bug Fixes

  • Completed further invoice optimization.

  • Fixed a bug which blocks part of the header bar when searching for contacts in the detailed list view.

  • Fixed a bug where the logo is not centered in online viewing rooms.

  • Fixed a bug where raw data was showing up in โ€œTransactionsโ€.

  • Fixed a bug which prevents users from exporting live lists.

  • Fixed a bug where contacts cannot be properly removed from a static list.

  • Fixed a bug which prevents users from merging contacts under certain circumstances.

  • Fixed a bug where the contact list sidebar keeps being reset every time after editing a list.

  • Fixed a bug where smart mail pipelines are not loading.

  • Fixed a bug which prevents users from generating PDFs from the selection cart.

  • Fixed a bug where the โ€œCreate Smart Mail with Listโ€ button doesnโ€™t add all the contacts to smart mail.

  • Fixed a bug where the number of archived contacts doesnโ€™t get updated upon deleting some contacts.

  • Fixed a bug where the โ€œsave new orderโ€ button is not working properly.

September 22, 2021

๐Ÿ“” Contacts

[Now Live] โ€œAssignmentโ€ can be used as a filter in live lists.

What is it?

In a live list, users can now apply assignment as a filter for export and smart mails.

Why does it matter?

This new feature will help team members reach out to their designated contacts, so that there will be no outreach crossovers.

How to use it?

Go to any live list, click on the โ€œAll Contactsโ€ button, and select any contact assignment.

Then, click on โ€œCreate Smart Mail with Listโ€ or โ€œExport List to Fileโ€, and it only pulls out filtered contacts, instead of the entire live list.

๐Ÿ–ผ๏ธ Inventory

  • ๐ŸŽ‰ Inventory UI Improvement: Added corresponding view rooms to the online viewing room summary email.

  • ๐ŸŽ‰ Inventory UI Improvement: Made โ€œDateโ€ a mandatory field to fill out before saving an expense under an inventoried artwork.

  • ๐ŸŽ‰ Inventory UI Improvement: Added a โ€œSave Set Orderโ€ pop-up every time the user moves an item in a custom set.

๐Ÿ› Bug Fixes

  • Completed further inventory optimization in regards to artist sets.

  • Completed further invoice optimization.

  • Completed further contact optimization in regards to detailed list view.

  • Fixed a bug which keeps the โ€œContainsโ€ filter in reports from working properly.

  • Fixed a bug which keeps โ€œRecently Addedโ€ and โ€œRecent Activityโ€ tabs in โ€œContactsโ€ from working properly.

  • Fixed a bug which keeps the โ€œAdd Recipients to Listโ€ button in smart mail from working properly.

  • Fixed a bug which keeps the โ€œCreate Returnโ€ button in โ€œTransactionsโ€ from working.

  • Fixed a bug where deactivated accounts still showed up in the contact assignment drop down menu.

  • Fixed a bug where the โ€œApply terms to allโ€ button showed up in invoices, when it should only show up in consignment.

  • Fixed a bug where the webpage crashes when making a custom report.

  • Fixed a bug where the โ€œDateโ€ field is missing when making a new consignment.

September 7, 2021

โœ‰๏ธ Smart Mail

  • ๐ŸŽ‰ Smart mail UI Improvement: In the recipient column, hide the โ€œ+โ€ button on the contacts that do not have associated contacts.

๐Ÿ–ผ๏ธ Inventory

[Now Live] Clients can now export โ€œsold_toโ€ information into inventory spreadsheet

What is it?

When exporting inventory, there are new columns โ€œsold_toโ€ and โ€œsold_to_emailโ€ in the spreadsheet.

Why does it matter?

By adding the columns, the spreadsheet now displays which artworks in the set are sold to whom. It unlocks more use cases for the export functionality.

How does it work?

Follow the usual exporting process, go to a custom set and click on the โ€œExport Set to Fileโ€ button. The โ€œsold_toโ€ column will appear in the spreadsheet.

  • ๐ŸŽ‰ Inventory UI Improvement: AED (United Arab Emirates Dirham) added to the currency list.

  • ๐ŸŽ‰ Inventory UI Improvement: Adding a download video feature to the .mov format videos, which are not supported by Chrome.

  • ๐ŸŽ‰ Inventory UI Improvement: Adding โ€œ.โ€ to cm when converting dimensions.

๐Ÿ› Bug Fixes

  • Fixed a bug where associated custom set information does not appear in the inventory detail page.

  • Fixed a bug which prevents users from creating editions in the inventory detail page.

  • Fixed a bug where the โ€œContact Already Added to Smart Mailโ€ message incorrectly pops out.

  • Fixed a bug which prevents users from saving location information in inventory.

  • Fixed a bug where the artist alias does not display correctly when creating a new artist.

  • Fixed a bug where online viewing rooms keep asking for email after entering the viewing room.

  • Fixed a bug where the "Remove Invalid Contacts" button is not working.

  • Fixed a bug where invoices display incorrect discounts when switching the discount between fixed amount and percentage.

  • Fixed a bug where duplicating an offer makes all contact status โ€œinvalidโ€.

  • Fixed a bug where vertical images are cropped in the detail list view.

  • Fixed a bug which causes inaccurate inventory search result.

  • Fixed a bug which keeps making new contact lists private, regardless if โ€œpublicโ€ or โ€œprivateโ€ is selected when creating it.

  • Fixed a bug which keeps series and period information showing up in the caption field.

  • Fixed a bug where "Add Recipients to List" button is not working.

August 25, 2021

๐Ÿ“” Contacts

[Now Live] Clients can browse through contacts in the detailed list view.

What is it?

The detailed list view contains more information than the basic view.

Why does it matter?

Like inventory, users can now choose between the basic view and the detailed view, depending on how much information they need to see.

How does it work?

Under the โ€œContactsโ€ tab, click on the โ€œView Detailed Listโ€ button.

๐Ÿ–ผ๏ธ Inventory

[Now Live] Clients can now find Package/Shipping field in Inventory

What is it?

In each artworkโ€™s detail page, there is a new field called โ€œPackage/Shippingโ€.

Why does it matter?

With a field specifically dedicated to packaging and shipping information, users can now easily include it into PDFs.

How does it work?

When making a PDF, choose โ€œFact Sheetโ€ or โ€œData Sheetโ€, then you can see the โ€œPackage/Shippingโ€ toggle. Click on it to add/remove packaging and shipping information.

[Now Live] Clients can now generate condition reports in Inventory

What is it?

In each artworkโ€™s inventory detail page, under the โ€œLocations/Conditionโ€ tab, there is an โ€œExport PDFโ€ button in the โ€œCondition Logโ€ section.

Why does it matter?

It automatically generates a condition report based on the condition log previously created in ARTERNAL. This feature saves the time to create a condition report from scratch.

How does it work?

Under the โ€œInventoryโ€ tab, click on any artwork, go to the โ€œLocations/Conditionโ€ tab > โ€œCondition Logโ€ field > โ€œExport PDFโ€.

  • ๐ŸŽ‰ Inventory UI Improvement: Added placeholder texts in the โ€œArtistโ€ and โ€œAdd Associationโ€ fields to make it more visible where to enter the information.

Condition report settings
โ€‹

In Settings - > PDF Settings - > Condition Report
You can customize your condition report with a few extra details including:

  • Displaying a date in the condition report header

  • Turning on/off the signature page at the very end of the report

  • Adding a custom disclaimer block at the top of the condition report
    โ€‹


๐Ÿ› Bug Fixes

  • Fixed a bug which prevents users from creating a new static contact list in the contact detail page.

  • Fixed a bug where an edition set is listed as available even though every single edition is sold.

  • Fixed a bug which prevents users from adding contacts to the selection cart by adding multiple search results.

  • Fixed a bug which prevents users from selecting a contact in the contact detail page.

August 17, 2021

๐Ÿ“” Contacts

[Now Live] Clients can view contact information while adding them to the selection cart.

What is it?

Users now can add contacts to the selection cart and view contact information at the same time.

Why does it matter?

It allows users to view contact information while deciding whether or not to add them into the contact selection cart.

How does it work?

You can add a contact into the selection cart by clicking on the avatar, while viewing detailed information by clicking on other areas in the row.

  • ๐ŸŽ‰ Contact UI Improvement: Improved the โ€œCreate Static Listโ€ button to expedite adding contacts into a new static list via the selection cart.

  • ๐ŸŽ‰ Contact UI Improvement: Improved the contact profile picture upload page so that the buttons align

๐Ÿ’น Transactions

[Now Live] Clients can now find Transactions Settings in the Main Settings Menu

What is it?

You can now manage Transaction Settings in the Main Setting Menu

Why does it matter?

Previously, transaction settings could be found only in the โ€œTransactionsโ€ tab. By adding them to the Main Setting Menu, they become more discoverable.

How does it work?

Currently, you can manage your transaction settings in two ways: 1) go to Settings > Transaction Settings, 2) go to Transactions > Settings.

๐Ÿ–ผ๏ธ Inventory

  • ๐ŸŽ‰ Inventory UI Improvement: Improved the โ€œCreate Set and Addโ€ button to expedite adding inventories into a new custom set via the selection cart.

๐Ÿ“ˆ Reporting

[Now Live] Add description under each report title

What is it?

In the โ€œReportsโ€ tab, there is a short description under each report.

Why does it matter?

It allows users to better understand what insight each report provides.

How does it work?

Clicking on the โ€œReportsโ€ tab, and you will be able to see the descriptions.

๐Ÿ› Bug Fixes

  • Fixed a bug where editing an inventoryโ€™s work status will wipe out its tags.

  • Fixed a bug where duplicate and incorrect information appears in the contact activity feed.

  • Fixed a bug where PDF subsetting does not appear under PDF settings when expanded.

  • Fixed a bug where extensive contact list does not load

  • Completed further Inventory optimization

June 7, 2021

๐Ÿ–ผ๏ธ Inventory

[Now Live] Clients can now see a full view of the work.

What is it?

You can now see the full view of works within the basic list view within Inventory. .

Why does it matter?

Previously, the works in Inventory were shown in a cropped out view. With this release, the overall functionality of Inventory has remained the same but weโ€™ve updated the inventory basic list view so clients can get a good understanding of what the work looks like.

This means clients can see the horizontal or vertical nature of a work with a quick glance.

[ Now Live] Remove/Manage Associations Statuses

What is it?

You can now manage Associations Statuses in Settings.

Why does it matter?

You can now manage your Association Statuses in settings. As clients continually use ARTERNAL we find they want to manage the custom inventory and contact association statuses. The ability to remove entries that are not used will help clients better manage their workflow.

How does it work?

Under Settings โ†’ Inventory Settings โ†’ At the very bottom

  • ๐ŸŽ‰ Inventory UX Improvement: Improved the UX for Location input field and Document list view to provide more clarity.

๐Ÿ“” Contacts

  • Improved the search experience for contacts so users can search contact tags with symbols.

๐Ÿ› Bug Fixes

  • Fixed a bug where when a user uploaded a spreadsheet of contacts and assigned the contacts to a list the list was not accessible from the smart mail list section.

  • Fixed the bug with Online Viewing Room where the images in OVR were distorted to fit only a square rather than the original formatting of the images.

  • Fixed a bug within inventory where when a client changed the inventory price, the change was not reflected.

  • Fixed a bug within Inventory where clients that used the sublocation filter search results were not working.

  • Fixed a bug within Smart Mail where when clients customized a mass reply the client information was shown on the left sidebar.

  • Fixed a Bug within Reporting where contacts that were archived/deleted were incorrectly showing up in the current contact-related report.

May 31, 2021

๐Ÿ–ผ๏ธ Inventory

  • Improved the UX for searching for a specific Work-Status by allowing users to search for a specific Work-Status using a drop-down.

  • Improved the UX for search within Inventory to provide more clarity on the number of results shown.

๐Ÿ Permissions

  • UX improvement to Account settings so clients know what email account they are signed in to within ARTERNAL.

  • ๐ŸŽ‰New Feature: The ability to choose which email notifications you want to receive.

๐Ÿ“” Contacts

  • Improved the UX for List (Static or Customer) where List now have the ability to be saved without inputting a name.

  • ๐ŸŽ‰New Feature: You can now search for a client by works that are associated to the clients profile via hold/sold, invoice works to the client, interest, and tags.

๐Ÿ› Bug Fixes

  • Fixed a bug where subject lines were automatically deleted within Smart Mail.

May 24, 2021

๐Ÿ–ผ๏ธ Inventory

  • Date selector UX bug is now fixed for smaller screens.

๐Ÿ’น Transactions

  • Improved the UX for Point of sale so it provides a clearer user experience for clients.

๐Ÿ“” Contacts

  • Contact list now has the ability to save the last selected filter.

๐Ÿ› Bug Fixes

  • Contact bug now fixed, where uploaded images were automatically becoming icons in Contacts.

  • UX updates when a client visits ARTERNAL so they know they are logged in.

  • Fixed a bug where Inventory search was not accurate.

  • Fixed a bug with Smart Mail's UX.

  • Fixed a bug with Live List where the list and totals did not match.

May 19, 2021

[Now Live] Search For A Specific Note Within Inventory & Contacts.

What is it?

The Inventory and Contacts search now include the ability to filter and search for specific content within notes so you can find relevant information about Contacts or Inventory faster.

Search for a note within Inventory

Search for a note within Contacts

How does it work?

With this release, we've made improvements to the search filter, and sort experience within Inventory and Contacts.

Improved Filter Options

Weโ€™ve improved Inventory and Contacts filters - users can now filter within notes.

Inventory > click on search > Under โ€œOther Infoโ€ > Notes

Contacts > click on search > Under โ€œIdentificationโ€ > Notes

May 17, 2021

๐Ÿ–ผ๏ธ Inventory

  • Updated the UX for the consignor filed so it is more visible.

๐Ÿ’น Transactions

[Heads Up] In Transaction "Sort By" Is Now "Filter"

What is it?

We updated the text from "Sort By" to now read "Filter" to provide more clarity.

Why does it matter?

With this release, the functionality will remain the same where it allows you to filter works by status but we updated the text of the functionality to be more clear.

๐Ÿ“” Contacts

[Now Live] Search For A Specific List Within The View All List View

What is it?

The โ€œView ALLโ€ list view now includes the ability to search for specific lists so you can retrieve lists quickly and easily.

Why does it matter?

Previously, customers did not have a way to find a specific list based on search. This made it difficult to efficiently find a list, particularly when you have a lot of lists or list names that were difficult to recall or identify.

How does it work?

Youโ€™ll now be able to search for a specific list within the โ€œView Allโ€ list view.

[Now Live] Ability to change the primary โ€œsendโ€ email and set a new default email.

What is it?

Set the default, โ€œprimaryโ€ email for Contacts.

Why does it matter?

Every contact within a CRM has a preference on which email they want to receive communications. To date, ARTERNAL defaulted to the first email being the MAIN email and there was no easy way to switch or set a new default.

This often leads to extra work by our clients who change which email is the "MAIN" email. Users can now change the "MAIN" email by selecting โ€œSet as mainโ€ and that email will then be labeled as main to be used within Smart Mail, Invoices, Transactions, and other areas within ARTERNAL.

How does it work?

Now you can specify the default main email. To set a default email, navigate to a specific contact and click edit profile details.

Upon clicking "Edit Info" clients can change the main email by selecting "Set main". That email will then be labeled as "Main".

๐Ÿ› Bug Fixes

  • Improved the UX for Point of Sale addresses within Transactions.

  • Fixed a bug with Inventory, where the search in the custom set was not working.

  • Fixed a bug with Inventory, where search in a list was not working.

  • Fixed a bug with Inventory with the UX of New Artists button.

  • Fixed a bug within Contacts & Transactions for a search of contacts.

  • Fixed a few bugs with ARTERNAL Core onboarding & task & UX.

  • Fixed a bug with Smart Mail UX.

May 20, 2021

๐Ÿ› Bug Fixes

  • Fixed the bug in Inventory, where when deleting all editions, the master edition's status had a display error.

  • Fixed the bug in Inventory, where the custom labels on association did not save.

May 3, 2021

๐Ÿ–ผ๏ธ Inventory

  • ๐ŸŽ‰New Feature: Filter through your custom sets or your team's set with the new custom sets dropdown filter!

  • Archiving bug now fixed, archive any work

๐Ÿ’น Transactions

  • ๐ŸŽ‰New Feature: You can now select a Point of Sale a payable and filter them on the payables page!

๐Ÿ“” Contacts

  • Contact list is now infinite scrolling.

๐Ÿ› Bug Fixes

  • Downloaded CSV reports now reflect the custom columns made

  • Inventory work layout and order of data now fixed for smaller screen sizes

April 26, 2021

๐Ÿ–ผ๏ธ Inventory

  • Expense Modal saving bug fixed

April 14, 2021

๐Ÿ–ผ๏ธ Inventory

  • Expiration time on a hold is cleared if the status is changed

  • ๐ŸŽ‰New Feature: You can now change status of multiple works into sold after selecting them into select cart, or within the invoice flow

โœ‰๏ธ Smart Mail

  • Live lists can now be selected in the dropdown when choosing lists to add

๐Ÿ’น Transactions

  • Invalid address notification trigger fixed when choosing auto-tax calculation

  • Now you can set fixed amount when adding consignment terms for multiple artworks

  • Upon creating an invoice - today's date will be auto-populated

  • More options when archiving an invoice

  • Artist tags are automatically added to contact profile after a purchase/sale is made

๐Ÿ“” Contacts

  • ๐ŸŽ‰New Feature: Merge Contacts. Duplicate contacts can now be merged into one!

๐Ÿ› Bug Fixes

  • Deactivated/test account now are gone from dropdown menu org choices

  • Spinner in expenses bug fixed, does not continuously load now

March 8, 2021

๐Ÿ’น Transactions

  • ๐ŸŽ‰New Feature: Economic Nexus Insights. Great tool to keep track of sales taxes state-by-state!

  • ๐ŸŽ‰New Feature: Added an option to auto-create a payable when invoice is marked as paid.

  • Dates are auto populated when creating a transaction

  • A date is now required for all types of transactions.

  • Consignments are now sorted by consigned in date by default

๐Ÿ› Bug Fixes

  • Fixed the bug where deleted notes are still shown in the detailed inventory list view

February 28, 2021

๐Ÿ–ผ๏ธ Inventory

  • Feature: updated caption formatter to accommodate multiple inventory numbers

โœ‰๏ธ Smart Mail

  • we now restrict sending smart mail when your email amount is unlinked

๐Ÿ’ฐ QuickBooks

  • Synced Invoices no longer include hidden line items

๐Ÿ› Bug Fixes

  • QuickBooks syncing fixed after editing an invoice

February 23, 2021

๐Ÿ› Bug Fixes

  • Fixed the bug where account email keeps unlinking

  • Fixed the bug where visitor info from Online Viewing Room did not auto-saved as contact info on the platform

February 16, 2021

๐Ÿ–ผ๏ธ Inventory

  • Feature: Added metric dimensions column in detailed list view

๐Ÿ› Bug Fixes

  • Fixed the bug where the batch reply button was not working on larger opportunity selections

  • Fixed the bug where consignments were not found in transactions section under the artistโ€™s financials tab

  • Fixed the broken link to FAQ

January 15, 2021

๐Ÿ“” Contacts

  • Updated Filter UI for Live List

๐Ÿ–ผ๏ธ Inventory

  • Users are now able to batch remove works from sets.

  • Location note is now displayed in main inventory info page

๐Ÿ“ˆ Speed & Performance

  • Transaction loading optimization and reduced time for update.

  • Importing functions have performance updates when using spreadsheet.

  • New Font family: Spectral

๐Ÿ› Bug Fixes

  • Fixed the rendering of a new artist selection set in Inventory.

  • Fixed the currencies tooltip display correctly in grid view

  • Fixed the incorrect bubble statues display on master edition when importing multiple editions for one artwork.

  • The Inventory side bar will no longer display โ€˜undefined workโ€™ for artists who have 0 artwork in inventory.

  • Fixed the bug for contacts with types of company, joint account, trust and foundation to only show company name in transactions

January 2021

๐ŸŽ† Happy 2021 everyone!

โœ‰๏ธ Smart Mail

  • Feature: Selection mode is added to be able to select mass contact cards in Board View.

  • Feature: Mass reply added to smart mail.

  • Notifications: thread messages count added to indicate the amount of messages in the thread.

  • Notifications: You will now get a notification when the email account is unlinked and would prevent you from sending emails from an unlinked account.

๐Ÿ‘ฉโ€๐Ÿ’ผ Contact

  • Feature: Live Lists is a new feature that allows the user to create dynamically populated lists based on search parameters. (these lists can be made public for the entire organization or just for specific individuals)

  • Lists created by one person are now by default viewable by the whole organization "public".

  • Feature: Export Live Lists as .CSV file.

๐Ÿ–ผ๏ธ Inventory

  • Feature: Added archive functionality in addition to delete.

  • Feature: Adding toggles to include factsheets and and tearsheets to be included when selecting works to offer.

  • Feature: PDF generation will honour the order of items in artwork select cart.

๐Ÿ› Bug Fixes

  • Fixed the broken dropdown list of Inventory status.

  • Fixed the bug for throwing error messages when removing the last work from an invoice.

  • Fixed the bug for inventory PDF review not generated.

๐Ÿ“ˆ Speed & Performance

  • Performance boosted for invoice editing, reduced the waiting time for contact info updating and artwork uploading.

  • Speed up the waiting time for displaying all archived items.

December 2020

๐ŸŽ The ARTERNAL team wishes everyone a Merry Christmas and Happy New Year!

โœ‰๏ธ Smart Mail Batch replies

  • You can now select multiple contact cards in the smart mail view and make a mass reply to all of them at once

๐Ÿงพ Quickbooks invoice syncing

  • Added support for Canada

๐Ÿ–ผ๏ธ Inventory

  • Added ability to archive alternate and installation views

  • PDFs will now be generated in the same order the items in your artwork cart is in.

๐Ÿ“ˆ Speed & Performance

  • We've been continuously working on improving the speed and optimizing load times as our platform gets larger. We'll be back up at 100% soon!

November 2020

โœ‰๏ธ Smart Mail

  • You can now add all contacts in a smart mail column to a list
    โ€‹

๐Ÿ—„๏ธ Archiving

  • Added the ability to archive artwork and contacts. Instead of deleting works or contacts, you can now archive them first and have the ability to recover them later.
    โ€‹

๐Ÿ–ผ๏ธ Inventory

  • Added the ability to specify a date range when filtering works by Last updated, added, etc.

  • Added the ability to get an expiry date and time on HOLDS

  • Moved artwork Location and Condition logs into it's own tab

  • Improved the experience when creating sets and adding artwork to sets

  • Changes to a master record location or credit fields will apply to all children editions

  • You can now store and manage custom price labels in Inventory Settings
    โ€‹

Artwork Consignments and Financials

  • Revamped our consignment and expenses system
    โ€‹

๐Ÿ‘ฉโ€๐Ÿ’ผ Contact Profile

  • Added a documents section

  • Redesigned tab navigation

  • Added the ability to set a contact as inactive. So they cannot be added emailed or contacted.

๐Ÿ‘€ Private and online viewing rooms

  • Added a tab to switch between documents and artwork

  • Added the ability to expire viewing room links

  • Added the ability to customize the footer/copyright text in settings

September 30, 2020

  • NEW FEATURE - Economic Nexus and Automatic state Sales Tax Calculation in invoices

  • Point of sale address - Added the ability to add shipping addresses for your invoices, this will help determine state sales tax.

  • Performance updates and bug fixes

September 21, 2020

Invoice drafts: We made it easier to save your edits to an invoice as draft. Click the Save Draft button down on the bottom right while editing to save your changes.

Bugs Fixes:

  • Fixed an issue with consignment terms appearing when editing other types of transaction

September 9, 2020

Consignments

We improved the way document templates function under consignments. Now when editing a consignment document template, it won't overwrite all the consignments using the same template. Each consignment document can now be edited independently from one another.

๐Ÿ’ต Hide/Show cents in artwork prices

We've added a toggle in account settings that allows for hiding the cents value of artwork prices throughout the app (emails, PDFs, etc)

Bug fixes and improvements

September 1, 2020

Multiple Inventory Numbers:

We've added the ability to add multiple inventory numbers to an artwork, they are also searchable.
โ€‹

Artwork Permissions

You can now set who in your organization can view the artwork under the artwork details page.

August 4, 2020

Invoices

  • We've added more control regarding the sold to and ship to contacts in an invoice. You can now change or remove them independently of eachother.

  • You can now launch the contact's profile in an invoice by clicking on their name after they have been added

  • You can now fully preview the an artwork in an invoice by hovering over the thumbnail and clicking on it


โ€‹Reset Password

  • We've revamped our reset password feature so it is now more reliable
    โ€‹

- Bug fixes and improvements

July 27, 2020

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