You can review the details and engagement activity for any email youāve sent from ARTERNALās Mail tool ā including who it was sent to and how each recipient has interacted with it.
Weāve added a short walkthrough video showing how to find and explore your sent mail details:
š Watch the walkthrough video:
š Steps to View Sent Mail Details
In the ARTERNAL app, tap the Mail icon in the bottom navigation bar.
Select Sent mail to see your list of emails youāve sent.
Find the email whose details you want to review.
Tap the email to open it.
In the list of recipients, choose a recipient to view that personās individual details and activity, including messages sent and interactions tracked.
š” What You Can See
When you open a sent email and select a recipient, youāll be able to:
See the recipientās contact details
View the message sent to them
Check their individual engagement activity (opens, clicks, replies, etc.)
This helps you understand how each person interacted with your email
ā FAQs
Q: Where can I find emails Iāve already sent?
A: Open the Mail tab and select Sent Mail to view a list of all emails youāve sent from ARTERNAL.
Q: Can I see activity for each individual recipient?
A: Yes. Open a sent email, then tap on a specific recipient to view their individual engagement and message details.
Q: What types of activity are tracked?
A: You can see engagement such as email opens, link clicks, and replies (when available).
Q: Why donāt I see any activity for a recipient?
A: Activity may not appear if the email hasnāt been opened yet, tracking is blocked, or the recipient hasnāt interacted with the message.
Q: Can I view sent mail details on mobile and desktop?
A: Yes. Sent Mail details and activity are available across ARTERNALās supported devices.
