Click the Visits number on any OVR in All Links, Active, Disabled or My Links. A panel opens with the OVR's visit details.
Visits from Preview and from an Internal Link aren't counted. Visit details depend on your account. Without them, the panel shows a blurred preview.
At a glance
The top of the panel shows:
Total visits
Total visit length: time spent across all visits.
Artwork views: how many works were viewed.
Document views
Inquiries, when inquiries are on for your account.
The panel also has Copy, Preview and Edit buttons. Its ⋮ menu lets you send a Smart Mail with the link or disable the link. Use the arrows to move to the next or previous OVR.
Activity
Each visit shows the visitor's name or email if you know it (otherwise "Visitor"), a computer or phone icon, the date, how long they stayed, how many works and documents they viewed, and their location based on their internet connection.
Click a visit to see each work that person looked at and for how long.
Artwork Views
Shows each work, how many times it was viewed and for how long, across all visitors. Use it to see which works drew the most interest.
Doc Views
Shows each document and how many times it was opened.
Some tabs, like Artwork Views, Doc Views, Info Collected and Inquiries, only show when there's something in them or when the feature is on for your account.
❓FAQs
Q: Can I see who visited?
A: You see a name or email when the visitor gave it, for example with Collect name and email address on entry turned on. Otherwise the visit shows as "Visitor".
Q: Do my own previews count as visits?
A: No. Preview and Internal Link visits aren't counted.
For all OVR help, see Online Viewing Rooms.