Need to add another team member to your ARTERNAL workspace? Additional users are added internally by the ARTERNAL team.
To request a new user, please contact support through chat or email with the following details:
First and last name
Email address
Position or role at the organization
Once submitted, our team will help set up the new user and ensure they have the appropriate access level.
💡 If this will be a limited account, please make sure to let us know. Limited accounts provide access to contacts and inventory but do not include features such as SmartMail or invoicing.
Important Notes
User setup is handled internally by the ARTERNAL team
Including the user’s role helps us assign the correct permissions
Additional users may impact billing depending on your subscription plan
❓FAQs
Q: Can I add users myself from Settings?
A: At the moment, additional users are added internally by the ARTERNAL team.
Q: What information is needed to add a new user?
A: Please provide the user’s full name, email address, and position or role at your organization.
Q: Will adding users affect billing?
A: Depending on your subscription plan, adding additional users may affect billing. Our team can confirm this during setup.