# ARTERNAL Help Center > Help center for ARTERNAL ## Index - [Index](https://support.arternal.com/en/articles/6050276-index.md) ## Dashboard - [Dashboard Walkthrough](https://support.arternal.com/en/articles/9573624-dashboard-walkthrough.md): Get real-time insights into Smart Mail, availability changes, tasks, and more—all from your ARTERNAL Dashboard. ## Contacts - [Contact Page Overview](https://support.arternal.com/en/articles/5705162-contact-page-overview.md): Learn how to customize columns, sort contacts, use quick actions, and select all contacts on the ARTERNAL Contact Page. - [Overview of the Contact Profile Page](https://support.arternal.com/en/articles/6170540-overview-of-the-contact-profile-page.md): Explore the tabs in the contact profile, including Timeline, Notes, Inbox, Tasks, Invoices, Docs, and Inventory, to manage activities. - [How to sync contacts with MailChimp](https://support.arternal.com/en/articles/6487036-how-to-sync-contacts-with-mailchimp.md): Learn how to sync contacts between ARTERNAL and MailChimp, including how to import and export contacts while maintaining data integrity. - [How to Edit and Update Contact Details](https://support.arternal.com/en/articles/4488099-how-to-edit-and-update-contact-details.md): Learn how to edit contact details, including basic info, contact type, relationships, and more, in ARTERNAL's contact profiles. - [Understanding and Reactivating Inactive Contacts](https://support.arternal.com/en/articles/6079379-understanding-and-reactivating-inactive-contacts.md): Learn how contacts become inactive in ARTERNAL, why it matters, and how to reactivate them for Smart Mail communication. - [How to Export Contacts](https://support.arternal.com/en/articles/4792911-how-to-export-contacts.md): Learn how to export all contacts or specific contact lists in ARTERNAL to an Excel file, including applying filters for assigned users. - [How to Add Relationships to Client Profiles](https://support.arternal.com/en/articles/4779212-how-to-add-relationships-to-client-profiles.md): Learn how to add and manage relationships in client profiles in ARTERNAL to better track connections between contacts. - [Contact Custom Fields](https://support.arternal.com/en/articles/8216272-contact-custom-fields.md): Learn how to create, edit, and search using custom fields in ARTERNAL to personalize your contact records and track specific details. - [How to Clean Up and Manage Contact Tags and Roles](https://support.arternal.com/en/articles/9122840-how-to-clean-up-and-manage-contact-tags-and-roles.md): Learn how to clean up duplicate or redundant contact tags and roles in ARTERNAL by deleting or merging them in your settings. - [How to Create a New Contact](https://support.arternal.com/en/articles/4902820-how-to-create-a-new-contact.md): Learn how to create a new contact, enter essential details, and update the profile with emails, phone numbers, addresses, roles, and more. - [How to Import Contacts](https://support.arternal.com/en/articles/4902784-how-to-import-contacts.md): Learn how to import contacts into ARTERNAL using a template, including how to upload and process your spreadsheet. - [Contact Interest Tracking](https://support.arternal.com/en/articles/9787300-contact-interest-tracking.md): Learn how to track and manage client interests using the Interests tab in ARTERNAL, including adding, editing, and archiving interests. - [How to create mailing labels](https://support.arternal.com/en/articles/11730536-how-to-create-mailing-labels.md) - [Remove a Contact from a List Directly from Their Profile](https://support.arternal.com/en/articles/13046581-remove-a-contact-from-a-list-directly-from-their-profile.md): Quickly remove a contact from any Static List directly from their profile—no need to navigate through the Lists tab. - [Reassigning a Contact from One User to Another](https://support.arternal.com/en/articles/15262238-reassigning-a-contact-from-one-user-to-another.md): Learn how to reassign contacts from one user to another in ARTERNAL using individual contact records or bulk actions. - [Contact Selection Cart](https://support.arternal.com/en/articles/5485478-contact-selection-cart.md): Learn how to use ARTERNAL’s Contact Selection Cart to batch manage, view, and perform quick actions on multiple contacts efficiently. - [How to Merge Contacts in ARTERNAL](https://support.arternal.com/en/articles/5078547-how-to-merge-contacts-in-arternal.md): Learn how to merge duplicate contacts in ARTERNAL to combine information into a single profile without losing important details. - [How to Add Roles and Tags to a Contact](https://support.arternal.com/en/articles/4488106-how-to-add-roles-and-tags-to-a-contact.md): Learn how to add roles and tags to contacts in ARTERNAL and create new roles or tags for efficient contact management. - [How to Assign Contacts in ARTERNAL](https://support.arternal.com/en/articles/6069539-how-to-assign-contacts-in-arternal.md): Learn how to assign contacts, either individually or in batches, to prevent outreach crossover and manage assignments effectively. - [How to Archive and Delete a Contact in ARTERNAL](https://support.arternal.com/en/articles/4488113-how-to-archive-and-delete-a-contact-in-arternal.md): Learn how to archive, delete, and unarchive contacts in ARTERNAL, including batch actions for archiving multiple contacts at once. - [How to Create a Contact List](https://support.arternal.com/en/articles/4902802-how-to-create-a-contact-list.md): Learn how to create Static and Live Contact Lists in ARTERNAL, including setting filters and permissions for automatic or manual updates. - [How to Add Contacts to a List](https://support.arternal.com/en/articles/4488105-how-to-add-contacts-to-a-list.md): Learn how to add single or multiple contacts to an existing or new list in ARTERNAL to organize your contacts more efficiently. - [Contact Live Lists](https://support.arternal.com/en/articles/4977325-contact-live-lists.md): Learn how to create, access, and edit Live Lists in ARTERNAL to keep your contact lists automatically updated and organized based on filters - [How to Search for Contact Lists](https://support.arternal.com/en/articles/5240565-how-to-search-for-contact-lists.md): Learn how to search for contact lists in ARTERNAL, including how to view all lists and access Live Lists - [How to Batch Remove Contacts from a List](https://support.arternal.com/en/articles/6069614-how-to-batch-remove-contacts-from-a-list.md): Learn how to batch remove contacts from a specific list in ARTERNAL, ensuring efficient contact list management. - [Filtering Contacts in ARTERNAL](https://support.arternal.com/en/articles/5681045-filtering-contacts-in-arternal.md): Learn how to use contact filters to easily search, refine, and manage contact lists by identification, date, and location criteria. - [How to Use the Contact Assignment Filter](https://support.arternal.com/en/articles/5689877-how-to-use-the-contact-assignment-filter.md): Learn how to use the contact assignment filter to manage contacts assigned to you and apply it in lists, exports, and smart mails. ## Mail - [How to Receive Mail Replies When Using AWS Servers in ARTERNAL](https://support.arternal.com/en/articles/5281982-how-to-receive-mail-replies-when-using-aws-servers-in-arternal.md): Learn how to receive replies to mail sent using AWS, which bypass email limits and deliver replies to both ARTERNAL and your regular inbox. - [Hourly Sending Limit for Smart Mail](https://support.arternal.com/en/articles/7101588-hourly-sending-limit-for-smart-mail.md) - [Why Are My Emails Going to Spam — and How to Prevent It](https://support.arternal.com/en/articles/7903180-why-are-my-emails-going-to-spam-and-how-to-prevent-it.md): Improve email deliverability by setting up SPF, DKIM, DMARC and following best practices to prevent SmartMail messages from going to spam. - [How to Link Your Email to Your ARTERNAL Account](https://support.arternal.com/en/articles/4490026-how-to-link-your-email-to-your-arternal-account.md): To be able to send and receive mail through Arternal, you need to first link your email to your Arternal account. - [Error from Email Un-linking Due to Password Change](https://support.arternal.com/en/articles/4792975-error-from-email-un-linking-due-to-password-change.md): Learn how to fix email unlinking issues in ARTERNAL due to password changes and re-link your email to restore Smart Mail functionality. - [Mac Mail Linking Guide](https://support.arternal.com/en/articles/6001117-mac-mail-linking-guide.md): Learn how to generate an app-specific password for Mac Mail and link it to ARTERNAL for seamless Smart Mail integration. - [How to Compose and Send Smart Mails in ARTERNAL](https://support.arternal.com/en/articles/4490068-how-to-compose-and-send-smart-mails-in-arternal.md): Learn how to compose and send emails, with options to send to all recipients or target specific contacts with the Preview & Send feature. - [How to Personalize and Send Smart Mail](https://support.arternal.com/en/articles/4490083-how-to-personalize-and-send-smart-mail.md): Learn how to personalize emails for individual contacts while keeping a template for others, with options to send to all / specific contacts - [Adding a Cc in Smart Mail](https://support.arternal.com/en/articles/5878112-adding-a-cc-in-smart-mail.md): Learn how to add contacts to the Cc line in ARTERNAL Smart Mail, either for all recipients or just one. - [How to Duplicate a Smart Mail](https://support.arternal.com/en/articles/6041318-how-to-duplicate-a-smart-mail.md): Learn how to duplicate a Smart Mail in ARTERNAL to send follow-ups or create similar emails efficiently. - [How to use Smart Replies \(Mass/Batch Replies\)](https://support.arternal.com/en/articles/4564136-how-to-use-smart-replies-mass-batch-replies.md): This feature is meant to make it easier to send multiple smart mail replies all at once. - [What Are Clickthroughs and Opens in Smart Mail?](https://support.arternal.com/en/articles/4490105-what-are-clickthroughs-and-opens-in-smart-mail.md): Learn about tracking opens and clickthroughs in Smart Mail, how to interpret these insights, and understand their potential limitations. - [Smart Mail Group Sorting Options](https://support.arternal.com/en/articles/4490119-smart-mail-group-sorting-options.md): Learn how to sort your Smart Mail groups in ARTERNAL using options like Newest/Oldest Activity, Most/Least Opens, and Most/Least Clicks. - [How to Create a Smart Mail Group](https://support.arternal.com/en/articles/4792930-how-to-create-a-smart-mail-group.md): Learn how to create Smart Mail Groups in ARTERNAL to track conversations, pending deals, and sold deals across multiple Smart Mails. - [Smart Mail Made Smarter: Use Grammarly to Perfect Your Emails!](https://support.arternal.com/en/articles/9806518-smart-mail-made-smarter-use-grammarly-to-perfect-your-emails.md): Discover how to enhance your Smart Mail using Grammarly to catch typos, improve clarity, and write concisely in ARTERNAL. - [How to Use Smart Replies \(Mass/Batch Replies\)](https://support.arternal.com/en/articles/9972312-how-to-use-smart-replies-mass-batch-replies.md) - [Template Reply vs. Personalized Reply](https://support.arternal.com/en/articles/9972323-template-reply-vs-personalized-reply.md) - [What is ARTERNAL's Smart Mail?](https://support.arternal.com/en/articles/13754558-what-is-arternal-s-smart-mail.md): Understand what Smart Mail is, how it supports personalized outreach, and how it helps track collector engagement in ARTERNAL. - [Understanding the Smart Mail Pipeline](https://support.arternal.com/en/articles/13763255-understanding-the-smart-mail-pipeline.md): Learn how the Smart Mail Pipeline works, what each stage means, and how contacts move automatically through engagement and replies. - [Smart Mail Clickthroughs Triggered by Email Security Scanners](https://support.arternal.com/en/articles/15216436-smart-mail-clickthroughs-triggered-by-email-security-scanners.md): Learn why Smart Mail clickthroughs may be triggered by email security scanners, signatures, and automated link inspection systems. - [Reading Smart Mail Numbers Across the Dashboard, Contact Card, and Reports](https://support.arternal.com/en/articles/15804174-reading-smart-mail-numbers-across-the-dashboard-contact-card-and-reports.md): Understand why Smart Mail opens and clickthroughs can look different across your Dashboard, contact cards, and Smart Mail reports. - [Why One Email Thread Can Appear as Multiple Entries in Your SmartMail Inbox](https://support.arternal.com/en/articles/15804177-why-one-email-thread-can-appear-as-multiple-entries-in-your-smartmail-inbox.md): Learn why the same email thread can show up more than once in your ARTERNAL SmartMail inbox and how contact-level tracking works. ## Inventory - [How to Find Total Inventory Value at a Specific Location](https://support.arternal.com/en/articles/6662626-how-to-find-total-inventory-value-at-a-specific-location.md): Learn how to calculate the total inventory value at a specific location using filters and the SUM formula in Google Sheets or Excel. - [How to Use Inventory Filters in ARTERNAL](https://support.arternal.com/en/articles/5683027-how-to-use-inventory-filters-in-arternal.md): Learn how to use inventory filters in ARTERNAL to search for artworks based on location, dimensions, buyers, and recent activities. - [How to Sort Artworks in the Detailed List View](https://support.arternal.com/en/articles/6371745-how-to-sort-artworks-in-the-detailed-list-view.md): Learn how to sort artworks in ARTERNAL's inventory detailed list view by creation date, price, title, and other sortable columns. - [How to Pin Columns in the Detailed List View](https://support.arternal.com/en/articles/4505800-how-to-pin-columns-in-the-detailed-list-view.md): Learn how to pin columns in ARTERNAL’s inventory detailed list view for easier navigation and visibility. - [How to Hide and Show Columns in Inventory Detailed List View](https://support.arternal.com/en/articles/4505756-how-to-hide-and-show-columns-in-inventory-detailed-list-view.md): Learn how to hide or show specific columns in the Inventory Detailed List view to customize your detailed list view. - [How to Import Works into ARTERNAL](https://support.arternal.com/en/articles/4492018-how-to-import-works-into-arternal.md): Learn how to import works into ARTERNAL using a template, including how to upload and process your spreadsheet. - [How to Export All or Selected Artworks in ARTERNAL](https://support.arternal.com/en/articles/5455632-how-to-export-all-or-selected-artworks-in-arternal.md): Learn how to export all artworks or specific inventory lists into spreadsheets using ARTERNAL's export tools. - [How to download inventory for Excel](https://support.arternal.com/en/articles/6000662-how-to-download-inventory-for-excel.md) - [How to Create and Use Inventory Custom Fields in ARTERNAL](https://support.arternal.com/en/articles/6082580-how-to-create-and-use-inventory-custom-fields-in-arternal.md): Learn how to create, edit, and use custom fields in ARTERNAL’s inventory to organize and manage artwork information. - [How to Change Inventory List Types in ARTERNAL](https://support.arternal.com/en/articles/8183459-how-to-change-inventory-list-types-in-arternal.md): Learn how to change the type of an inventory list in ARTERNAL with a simple one-click process to move between list categories. - [How to Add Tags to Artworks](https://support.arternal.com/en/articles/4505910-how-to-add-tags-to-artworks.md): Tags make it much easier to locate specific works in a large inventory, improving your workflow and search efficiency. - [Changing List Visibility: Public vs. Private Lists in ARTERNAL](https://support.arternal.com/en/articles/8183497-changing-list-visibility-public-vs-private-lists-in-arternal.md): Learn how to change the visibility of inventory lists in ARTERNAL, making them either private or public to your team. - [How to Organize Inventory Custom Fields into Groups](https://support.arternal.com/en/articles/8213324-how-to-organize-inventory-custom-fields-into-groups.md): Learn how to create, edit, and reorder inventory custom field groups in ARTERNAL to better organize your inventory data. - [Organizing Custom Fields and Groups in ARTERNAL](https://support.arternal.com/en/articles/8213327-organizing-custom-fields-and-groups-in-arternal.md): Learn how to reorder inventory custom fields and field groups in ARTERNAL for better organization and easier management. - [How to Adjust Artwork Alignment in an Online Viewing Room](https://support.arternal.com/en/articles/8400499-how-to-adjust-artwork-alignment-in-an-online-viewing-room.md): Learn how to adjust the alignment of artworks in an Online Viewing Room from left to center in ARTERNAL. - [How to Add "Sold To" Contacts to the Inventory View](https://support.arternal.com/en/articles/9084091-how-to-add-sold-to-contacts-to-the-inventory-view.md) - [Data Migration: Inventory](https://support.arternal.com/en/articles/9787546-data-migration-inventory.md) - [How to Add and Manage Roles for Contacts](https://support.arternal.com/en/articles/4902824-how-to-add-and-manage-roles-for-contacts.md): Learn how to add roles and interests to contacts in ARTERNAL and search for contacts using these tags. - [Managing and Tracking Offers in ARTERNAL](https://support.arternal.com/en/articles/10136035-managing-and-tracking-offers-in-arternal.md): Track and manage offers in ARTERNAL's Offers tab, view offer details, add notes, and update pricing for specific contacts. - [How to Rearrange Columns and Save Layout in the Inventory](https://support.arternal.com/en/articles/10714685-how-to-rearrange-columns-and-save-layout-in-the-inventory.md): Customize and save your preferred column layout in the Inventory Detailed List View by rearranging, showing, or hiding columns. - [🖨️ Creating Wall Labels in ARTERNAL](https://support.arternal.com/en/articles/12705561-creating-wall-labels-in-arternal.md): Create professional, print-ready Avery wall labels directly from your ARTERNAL inventory. This feature allows you to customize and format artwork captions into a PDF designed for Avery templates, r... - [Understanding the Updated US Tax Calculation in ARTERNAL](https://support.arternal.com/en/articles/12985989-understanding-the-updated-us-tax-calculation-in-arternal.md): Learn how ARTERNAL now calculates precise US tax rates using full address lookup and a clearer tax breakdown on invoices. - [How to hide/unhide inventory lists from mobile](https://support.arternal.com/en/articles/6329736-how-to-hide-unhide-inventory-lists-from-mobile.md) - [Customs Tracking Timeline](https://support.arternal.com/en/articles/13560623-customs-tracking-timeline.md): Track customs activity directly on artwork records with a timeline view for entry numbers, dates, types, and notes. - [Create a Share Link for an Artwork](https://support.arternal.com/en/articles/13861974-create-a-share-link-for-an-artwork.md): Create a simple shareable link for an artwork from desktop. Send instantly — no ARTERNAL account required to view. - [Create Presentation-Ready PDFs in ARTERNAL](https://support.arternal.com/en/articles/14184374-create-presentation-ready-pdfs-in-arternal.md): Create branded, presentation-ready PDFs from your inventory with flexible layouts, artwork blocks, and full design control. - [PDF Layout Examples & Best Practices](https://support.arternal.com/en/articles/14188331-pdf-layout-examples-best-practices.md): Explore layout ideas and best practices for designing clean, compelling gallery PDFs using ARTERNAL’s PDF builder. - [Searching Inventory by Dimensions or Size](https://support.arternal.com/en/articles/15192477-searching-inventory-by-dimensions-or-size.md): Learn how to search Inventory by artwork dimensions using width, height, and depth filters in ARTERNAL. - [Switching Between cm and Inches on PDFs, Tearsheets, and COAs](https://support.arternal.com/en/articles/15193463-switching-between-cm-and-inches-on-pdfs-tearsheets-and-coas.md): Learn how to add/remove dimensions from ARTERNAL PDFs, tearsheets, and COAs by updating your Caption Formatter settings. - [Removing an Artwork from a List Without Deleting the Artwork](https://support.arternal.com/en/articles/15194351-removing-an-artwork-from-a-list-without-deleting-the-artwork.md): Learn how to remove an artwork from a list in ARTERNAL without deleting the inventory record itself. - [Bulk-Editing Artwork Records](https://support.arternal.com/en/articles/15195826-bulk-editing-artwork-records.md): Learn how to bulk-edit artworks in ARTERNAL using the Selection Cart to update availability, tags, locations, customs, and more. - [Including or Excluding Price on Wall Labels](https://support.arternal.com/en/articles/15261563-including-or-excluding-price-on-wall-labels.md): Learn how to show or hide pricing on ARTERNAL wall labels using the Wall Label Caption Formatter settings. - [Using QR Codes with ARTERNAL Artwork Share Links](https://support.arternal.com/en/articles/15804173-using-qr-codes-with-arternal-artwork-share-links.md): Learn how QR codes work with ARTERNAL artwork share links, why they open in a browser, and the best way to use them on wall or inventory labels. - [How to Add an Artist to Your Inventory in ARTERNAL](https://support.arternal.com/en/articles/4505697-how-to-add-an-artist-to-your-inventory-in-arternal.md): Learn how to add a new artist to your ARTERNAL inventory by following these simple steps. - [How to Add or Edit an Artist Biography](https://support.arternal.com/en/articles/6250034-how-to-add-or-edit-an-artist-biography.md): Learn how to add or edit an artist’s biography in ARTERNAL to document important information about their life and work. - [How to Save and Manage Artists in ARTERNAL](https://support.arternal.com/en/articles/4505723-how-to-save-and-manage-artists-in-arternal.md): Learn how to save and manage artists in ARTERNAL’s inventory using the bookmark icon or options menu in the artist profile. - [How to Delete Artists from Inventory](https://support.arternal.com/en/articles/6128464-how-to-delete-artists-from-inventory.md): Learn how to delete an artist in ARTERNAL, including important information about when deletion is allowed and its permanence. - [How to Share Artist Profile as a Link](https://support.arternal.com/en/articles/4792980-how-to-share-artist-profile-as-a-link.md): Learn how to share an artist’s profile and works in ARTERNAL by generating and sharing artist links. - [How to Edit an Artist's Initials](https://support.arternal.com/en/articles/15934891-how-to-edit-an-artist-s-initials.md): Learn how to update an artist's initials and next serial number, which are used when ARTERNAL automatically generates inventory numbers. - [How to Attach Works with Multiple Prices in Smart Mail](https://support.arternal.com/en/articles/4792976-how-to-attach-works-with-multiple-prices-in-smart-mail.md): Learn how to attach works with multiple prices in Smart Mail, add new prices, and manage price display options in ARTERNAL. - [How to Set Up and Customize Inventory Captions](https://support.arternal.com/en/articles/5455894-how-to-set-up-and-customize-inventory-captions.md): Learn how to set up and customize inventory captions in ARTERNAL for your organization or personal account. - [How to Upload Images and Create Inventory Records](https://support.arternal.com/en/articles/6292009-how-to-upload-images-and-create-inventory-records.md): Learn how to upload images and create new inventory records in ARTERNAL, with guidelines for image size and dimension requirements. - [How to Set Up User and Org-Wide Inventory Captions in ARTERNAL](https://support.arternal.com/en/articles/6362772-how-to-set-up-user-and-org-wide-inventory-captions-in-arternal.md): Learn how to set up user-specific or organization-wide inventory captions in ARTERNAL for customized or standardized artwork information. - [How to Add New Works to Inventory](https://support.arternal.com/en/articles/4490076-how-to-add-new-works-to-inventory.md): Learn how to add new works to ARTERNAL's inventory by uploading images and entering artwork details like price and status. - [How to Use the Paste Captions Feature](https://support.arternal.com/en/articles/6128546-how-to-use-the-paste-captions-feature.md): Learn how to use the Paste Captions feature in ARTERNAL to quickly add caption information to new inventory records. - [How to Edit and Update Works in Inventory](https://support.arternal.com/en/articles/4505749-how-to-edit-and-update-works-in-inventory.md): Learn how to edit works in ARTERNAL’s inventory by updating or adding information such as price, status, and descriptions. - [How to Archive or Delete Works in Inventory](https://support.arternal.com/en/articles/4833511-how-to-archive-or-delete-works-in-inventory.md): Learn how to archive or delete works in ARTERNAL’s inventory and manage archived works by unarchiving or permanently deleting them. - [How to Create and Manage Parent Records for Editioned Artworks](https://support.arternal.com/en/articles/6008118-how-to-create-and-manage-parent-records-for-editioned-artworks.md): Learn how to create and edit parent records for editioned artworks in ARTERNAL, and how to manage both parent and individual edition records - [How to Add and Share Videos as Alt Views](https://support.arternal.com/en/articles/5485787-how-to-add-and-share-videos-as-alt-views.md): Learn how to add and share videos as alt views for artworks in ARTERNAL, using features like Online Viewing Rooms and Smart Mail. - [How to Add Multiple Prices to Works](https://support.arternal.com/en/articles/4505909-how-to-add-multiple-prices-to-works.md): Learn how to add multiple prices to a work in ARTERNAL, customize price labels, and select which price is displayed as the primary price - [How to Enter and Convert Artwork Dimension](https://support.arternal.com/en/articles/6076244-how-to-enter-and-convert-artwork-dimension.md): Learn how to enter and convert artwork dimensions in ARTERNAL using the Dimension Converter and Dimensions Caption fields. - [How to Enter and Export Package/Shipping Information](https://support.arternal.com/en/articles/5528067-how-to-enter-and-export-package-shipping-information.md): Learn how to add and export package and shipping information for artworks using the "Package/Shipping Notes" field in ARTERNAL. - [How to Add Associations and Sub-Locations to Artworks](https://support.arternal.com/en/articles/4505967-how-to-add-associations-and-sub-locations-to-artworks.md): Learn how to add and manage associations and sub-locations for artworks in ARTERNAL to better organize your inventory. - [How to Add and Manage Associations for Artworks](https://support.arternal.com/en/articles/4505965-how-to-add-and-manage-associations-for-artworks.md): Learn how to add and manage associations and actions for artworks in ARTERNAL to better organize your inventory. - [How to Change and Manage Work Status](https://support.arternal.com/en/articles/4505807-how-to-change-and-manage-work-status.md): Learn how to change the status of works in ARTERNAL to update your inventory, with options such as Available, Sold, and On Consignment. - [How to Record Auction History for Artworks](https://support.arternal.com/en/articles/5800338-how-to-record-auction-history-for-artworks.md): Learn how to create and record an artwork’s auction history in ARTERNAL, including fields for bids, auction house, and more. - [Managing Inventory Automatic Association for Sold Artworks](https://support.arternal.com/en/articles/9083912-managing-inventory-automatic-association-for-sold-artworks.md): Learn how ARTERNAL automatically associates contacts with sold artworks and how to manage this feature in your settings. - [Managing Buyer Associations and Ownership in ARTERNAL](https://support.arternal.com/en/articles/9149826-managing-buyer-associations-and-ownership-in-arternal.md): Learn how ARTERNAL automatically tracks and associates owners with artworks and how to view all works purchased by a contact. - [How to Reorder Artworks in the Selection Cart](https://support.arternal.com/en/articles/6442723-how-to-reorder-artworks-in-the-selection-cart.md): Learn how to reorder artworks in the Selection Cart in ARTERNAL, with the order reflected in the PDFs generated from the cart. - [How to Batch Send Smart Mails with Multiple Works](https://support.arternal.com/en/articles/5282183-how-to-batch-send-smart-mails-with-multiple-works.md): Learn how to batch send offers with multiple artworks in ARTERNAL using the Selection Cart and the Email Selected feature. - [How to Batch Add Tags to Works](https://support.arternal.com/en/articles/5217513-how-to-batch-add-tags-to-works.md) - [How to Batch Change Artwork Availability](https://support.arternal.com/en/articles/5217320-how-to-batch-change-artwork-availability.md): Learn how to batch change the availability of multiple artworks in ARTERNAL using the Selection Cart and the Edit Availability feature. - [How to Set Batch Acquisitions \(Retail/Consignment\) for Artworks](https://support.arternal.com/en/articles/5118220-how-to-set-batch-acquisitions-retail-consignment-for-artworks.md): Learn how to set batch acquisitions for multiple artworks in ARTERNAL using the Selection Cart and Set Acquisitions feature. - [How to Batch Remove Works from Lists](https://support.arternal.com/en/articles/4833521-how-to-batch-remove-works-from-lists.md): Learn how to batch remove multiple works from lists in ARTERNAL using the Selection Cart and the Remove from Current List option. - [Managing Artworks Using ARTERNAL’s Inventory Selection Cart](https://support.arternal.com/en/articles/8870359-managing-artworks-using-arternal-s-inventory-selection-cart.md) - [How to Create Custom Lists, Exhibitions, or Fairs](https://support.arternal.com/en/articles/4505735-how-to-create-custom-lists-exhibitions-or-fairs.md): Learn how to create new custom lists, exhibitions, or fairs in ARTERNAL by following these simple steps in the Inventory tab. - [How to Sort and Organize Inventory Lists](https://support.arternal.com/en/articles/6289707-how-to-sort-and-organize-inventory-lists.md): Learn how to sort inventory lists, exhibitions, and fairs in ARTERNAL by selecting sorting options like Date Created for easier management. - [How to Change Permissions for Inventory Lists](https://support.arternal.com/en/articles/7950646-how-to-change-permissions-for-inventory-lists.md): Learn how to change the permissions of inventory lists, exhibitions, and fairs to control whether they are visible to just you or your team. - [How to Add Works to Lists](https://support.arternal.com/en/articles/4505745-how-to-add-works-to-lists.md): Learn how to add works to existing lists or create new lists while adding works in ARTERNAL’s inventory. - [How to Add Works and Documents to Lists](https://support.arternal.com/en/articles/4505775-how-to-add-works-and-documents-to-lists.md): Learn how to add works or documents to a list or exhibition in ARTERNAL, including how to search for artworks and upload or choose documents - [How to Add Works and Documents to Fairs](https://support.arternal.com/en/articles/4505778-how-to-add-works-and-documents-to-fairs.md): Learn how to add works or documents to a fair in ARTERNAL, including searching for artworks and uploading or selecting documents. - [How to Reorder Works in Custom Lists, Exhibitions, or Fairs](https://support.arternal.com/en/articles/5662249-how-to-reorder-works-in-custom-lists-exhibitions-or-fairs.md): Learn how to reorder works in inventory sets \(lists, exhibitions, and art fairs\) in ARTERNAL using both the basic and detailed list views. - [How to Add and Organize Installation Views to a List](https://support.arternal.com/en/articles/4505905-how-to-add-and-organize-installation-views-to-a-list.md): Learn how to add and organize installation views in inventory lists and use them in Online Viewing Rooms in ARTERNAL. - [Creating and Managing Inventory Live Lists](https://support.arternal.com/en/articles/8851596-creating-and-managing-inventory-live-lists.md): Learn how to create and manage dynamic Inventory Live Lists in ARTERNAL for easy access to updated inventory searches. - [Understanding PDF Types for Inventory in ARTERNAL](https://support.arternal.com/en/articles/6079515-understanding-pdf-types-for-inventory-in-arternal.md): Learn about the different types of PDFs available in ARTERNAL and what information each one includes to best meet your needs. - [How to Generate PDFs for Selected Works](https://support.arternal.com/en/articles/4505804-how-to-generate-pdfs-for-selected-works.md): Learn how to generate PDFs from selected works, including checklists, tearsheets, factsheets, and more, with the option to display prices. - [How to Generate and Customize Condition Report PDFs](https://support.arternal.com/en/articles/5520086-how-to-generate-and-customize-condition-report-pdfs.md): Learn how to generate and customize condition report PDFs in ARTERNAL, including options for adding photos, footers, and disclaimers. - [How to Generate a Certificate of Authenticity for Works](https://support.arternal.com/en/articles/4505888-how-to-generate-a-certificate-of-authenticity-for-works.md): Learn how to generate a Certificate of Authenticity for works in ARTERNAL, with options for vertical and horizontal orientations. - [How to Customize Certificates of Authenticity \(COA\) Using Caption Formatters](https://support.arternal.com/en/articles/9369002-how-to-customize-certificates-of-authenticity-coa-using-caption-formatters.md): Learn how to customize Certificates of Authenticity \(COA\) by using caption formatters to include or remove information. - [How to Customize Certificates of Authenticity \(COAs\) Using Custom Fields](https://support.arternal.com/en/articles/9844423-how-to-customize-certificates-of-authenticity-coas-using-custom-fields.md): Learn how to customize Certificates of Authenticity \(COAs\) using custom fields to include additional information in the COA captions. ## Online Viewing Room 2.0 - [🖼 Online Viewing Room 2.0](https://support.arternal.com/en/articles/11030532-online-viewing-room-2-0.md): Showcase artworks in a customizable, stylish space—OVR 2.0 gives you full control over layout, design, and displayed info. - [Online Viewing Room in Settings](https://support.arternal.com/en/articles/11081509-online-viewing-room-in-settings.md): Customize your OVR with a logo, hyperlink, and footer to match your gallery’s branding and boost viewer engagement. - [Customize Your Online Viewing Rooms with Inventory Custom Fields](https://support.arternal.com/en/articles/11096008-customize-your-online-viewing-rooms-with-inventory-custom-fields.md): Use custom fields to display alternate prices, notes, or region-specific info in separate OVR links—all from the same artwork list. - [Recreating the Classic OVR 1.0 Look in OVR 2.0](https://support.arternal.com/en/articles/11199998-recreating-the-classic-ovr-1-0-look-in-ovr-2-0.md): Prefer the clean look of OVR 1.0? Here’s how to replicate it and save your layout as the default in OVR 2.0. - [🖼️ Recommended Image Size for OVR 2.0 Header Banners](https://support.arternal.com/en/articles/11525386-recommended-image-size-for-ovr-2-0-header-banners.md): Find the ideal pixel size for your OVR banner image and tips to make it look great across devices. - [Duplicate an Online Viewing Room \(OVR\)](https://support.arternal.com/en/articles/11730282-duplicate-an-online-viewing-room-ovr.md): Duplicate any OVR to reuse layouts and content. Easily copy links from within the OVR or from the main Viewing Room Links page. - [Best Practices for Sharing Online Viewing Room Links](https://support.arternal.com/en/articles/12986794-best-practices-for-sharing-online-viewing-room-links.md): Learn when to use Contact Association or Email-on-Entry when sharing OVR links, plus best practices for tracking engagement inside ARTERNAL. - [Online Viewing Room Inquiries 📩](https://support.arternal.com/en/articles/12703711-online-viewing-room-inquiries.md): View and manage all Online Viewing Room inquiries from one place. Reply, archive, and track interest across artworks, artists, and contacts directly in ARTERNAL. - [Controlling Installation View Order in an OVR](https://support.arternal.com/en/articles/15262010-controlling-installation-view-order-in-an-ovr.md): Learn how to control the order of installation views in an ARTERNAL OVR by reordering images within the artwork record. - [How to Upload and Manage Custom Fonts in OVR 2.0](https://support.arternal.com/en/articles/11002964-how-to-upload-and-manage-custom-fonts-in-ovr-2-0.md): Customize your Online Viewing Room by uploading custom fonts or choosing from a selection of Google Fonts—all directly from Settings - [Editing Custom Fonts in Settings](https://support.arternal.com/en/articles/11071960-editing-custom-fonts-in-settings.md): Customize your OVRs with uploaded fonts. Edit font family, weight, and style directly from Settings for full control. - [📊 Track Visitor Engagement in Your Online Viewing Room](https://support.arternal.com/en/articles/11164228-track-visitor-engagement-in-your-online-viewing-room.md): Track visitor activity in your OVRs with detailed insights—available on Principal and Expert tiers. ## Reporting - [Custom Report vs. Preset Report](https://support.arternal.com/en/articles/4800789-custom-report-vs-preset-report.md) - [How to make a Custom Report](https://support.arternal.com/en/articles/4800410-how-to-make-a-custom-report.md): Custom reports allow you to specify criteria to get the most accurate and useful information from your reports. - [What is Reporting?](https://support.arternal.com/en/articles/4800303-what-is-reporting.md): overview of the reporting feature capabilities and insights - [How to Create an Artist Sales Report by Year](https://support.arternal.com/en/articles/15566493-how-to-create-an-artist-sales-report-by-year.md): Filter the Sold Artworks report by artist and date to create a sales report for a specific artist within a selected year. ## Transactions - [How to Add Calendar Events for Transactions](https://support.arternal.com/en/articles/5908401-how-to-add-calendar-events-for-transactions.md): Learn how to add calendar events when creating transactions in ARTERNAL, and how to upload events to Apple, Windows, or Google Calendar. - [How to Create Invoices Without Inventory](https://support.arternal.com/en/articles/6398557-how-to-create-invoices-without-inventory.md): Learn how to create and send invoices without linking inventory in ARTERNAL, using custom line items and contact selection. - [How to Sync and Update Invoices with QuickBooks in ARTERNAL](https://support.arternal.com/en/articles/4490221-how-to-sync-and-update-invoices-with-quickbooks-in-arternal.md): Learn how to sync and update invoices between ARTERNAL and QuickBooks, and manage payment statuses and tax settings with ease. - [How to Enable Automatic Payables for Consigned Invoices](https://support.arternal.com/en/articles/4993599-how-to-enable-automatic-payables-for-consigned-invoices.md): Learn how to enable and use automatic payables when invoices for consigned artworks are paid, ensuring seamless transaction management. - [How to Manage Economic Nexus and Sales Tax](https://support.arternal.com/en/articles/4953412-how-to-manage-economic-nexus-and-sales-tax.md): Learn how to automatically calculate taxes based on Economic Nexus laws and manage sales that exceed the tax thresholds for each state. - [How to Edit and Customize Transaction Settings](https://support.arternal.com/en/articles/4490240-how-to-edit-and-customize-transaction-settings.md): Learn how to personalize your transactions in ARTERNAL by editing settings and customizing invoice PDFs to streamline your workflow. - [How to Create and Send Transactions](https://support.arternal.com/en/articles/4490230-how-to-create-and-send-transactions.md): Learn how to create and send various types of transactions, including invoices, consignments, and payables, with step-by-step guidance. - [Where to Find the Transaction Settings](https://support.arternal.com/en/articles/4506042-where-to-find-the-transaction-settings.md) - [Configuring QuickBooks for Integration with ARTERNAL](https://support.arternal.com/en/articles/4436028-configuring-quickbooks-for-integration-with-arternal.md): Learn how to configure essential settings in QuickBooks before integrating it with ARTERNAL, including enabling shipping and sales tax. - [How to Automatically Create Payables for Consigned Artworks](https://support.arternal.com/en/articles/8183278-how-to-automatically-create-payables-for-consigned-artworks.md): Learn how to set up automatic creation of payables for consignments when invoices are paid in ARTERNAL to streamline your financial workflow - [Introducing the New ARTERNAL Invoice Platform](https://support.arternal.com/en/articles/9172638-introducing-the-new-arternal-invoice-platform.md) - [How to make an invoice template](https://support.arternal.com/en/articles/6418630-how-to-make-an-invoice-template.md) - [How to make a new invoice](https://support.arternal.com/en/articles/6418351-how-to-make-a-new-invoice.md) - [How to add a contact to an invoice](https://support.arternal.com/en/articles/6675771-how-to-add-a-contact-to-an-invoice.md) - [How to add an inventory to an invoice](https://support.arternal.com/en/articles/6418493-how-to-add-an-inventory-to-an-invoice.md) - [How to send an invoice](https://support.arternal.com/en/articles/6418494-how-to-send-an-invoice.md) - [How to add legal templates in the invoice](https://support.arternal.com/en/articles/6675808-how-to-add-legal-templates-in-the-invoice.md) - [How to add a payment to an invoice](https://support.arternal.com/en/articles/6676070-how-to-add-a-payment-to-an-invoice.md) - [How to add a signature line to your invoice](https://support.arternal.com/en/articles/8689088-how-to-add-a-signature-line-to-your-invoice.md) - [How to exclude the artwork price from the invoice total amount](https://support.arternal.com/en/articles/9251838-how-to-exclude-the-artwork-price-from-the-invoice-total-amount.md) - [Sent history of invoices](https://support.arternal.com/en/articles/9264083-sent-history-of-invoices.md) - [How to add label to invoices](https://support.arternal.com/en/articles/9331594-how-to-add-label-to-invoices.md) - [How to Change the Currency of an Artwork Within an Invoice](https://support.arternal.com/en/articles/9791873-how-to-change-the-currency-of-an-artwork-within-an-invoice.md) - [How to Access Your Invoices on a Mobile Device](https://support.arternal.com/en/articles/13046157-how-to-access-your-invoices-on-a-mobile-device.md): Learn how to access and manage your invoices on your phone using your mobile browser. - [How to Add and Send Invoice Attachments](https://support.arternal.com/en/articles/13273967-how-to-add-and-send-invoice-attachments.md): Attach images, videos, or documents to an invoice and choose which files to include when sending it to your client. - [Add a Deposit to an Invoice](https://support.arternal.com/en/articles/13611788-add-a-deposit-to-an-invoice.md): Collect a deposit on an invoice without affecting totals, tax, or balance calculations—ideal for commissions and split payments. - [Adding a Custom Line Item to an Invoice](https://support.arternal.com/en/articles/15213573-adding-a-custom-line-item-to-an-invoice.md): Learn how to add custom line items to invoices in ARTERNAL for framing, shipping, installation fees, and other additional charges. ## Artwork Financials - [How to Use the Financials Tab for Artwork](https://support.arternal.com/en/articles/4685492-how-to-use-the-financials-tab-for-artwork.md): Learn how to use the Financials tab in ARTERNAL to track transactions, manage expenses, and view price history for each artwork. - [Expense Overview](https://support.arternal.com/en/articles/4685480-expense-overview.md) - [Expenses](https://support.arternal.com/en/articles/4685495-expenses.md) - [How to Batch Apply Consignment Terms to All Works](https://support.arternal.com/en/articles/5046466-how-to-batch-apply-consignment-terms-to-all-works.md): Learn how to batch apply consignment terms to multiple works in a consignment, saving time by using the Apply Terms to All feature. - [What are Consignment Terms?](https://support.arternal.com/en/articles/4685489-what-are-consignment-terms.md) ## Settings - [Linking Google Email Accounts](https://support.arternal.com/en/articles/5812133-linking-google-email-accounts.md) - [How to Upload and Use Multiple Footers for PDFs](https://support.arternal.com/en/articles/6442314-how-to-upload-and-use-multiple-footers-for-pdfs.md): Learn how to upload and manage multiple footers for PDFs in ARTERNAL, enabling you to customize your documents with unique footers. - [How to Manage In-App Billing and Invoices](https://support.arternal.com/en/articles/6720194-how-to-manage-in-app-billing-and-invoices.md): Learn how to manage your monthly billing, including updating payment information, changing the billing email, and viewing previous invoices. - [How to Reset or Change Your Password](https://support.arternal.com/en/articles/6960420-how-to-reset-or-change-your-password.md): Learn how to reset or change your ARTERNAL password using either the login page or the profile settings. - [How to Set Default Email Greeting and Signature](https://support.arternal.com/en/articles/4491968-how-to-set-default-email-greeting-and-signature.md): Learn how to set default email greetings and signatures, including using personalization tags and copying your existing email signature. - [How to Connect QuickBooks to ARTERNAL](https://support.arternal.com/en/articles/4490129-how-to-connect-quickbooks-to-arternal.md): Learn how to connect your QuickBooks account for easy invoice reconciliation, with steps to log in, authorize, and manage the connection. - [How to Edit PDF Margins](https://support.arternal.com/en/articles/4491981-how-to-edit-pdf-margins.md) - [How to Set Default Fonts for PDFs](https://support.arternal.com/en/articles/4491985-how-to-set-default-fonts-for-pdfs.md): Learn how to set the default font family and size for PDF templates in ARTERNAL by adjusting the Global Font Options in Page Settings - [How to Add and Customize Headers and Footers for PDFs](https://support.arternal.com/en/articles/4491989-how-to-add-and-customize-headers-and-footers-for-pdfs.md): Learn how to add and customize headers and footers for your PDF templates in ARTERNAL, including adding text and images to both sections. - [How to Edit and Customize Inventory Captions](https://support.arternal.com/en/articles/4491995-how-to-edit-and-customize-inventory-captions.md): Learn how to edit and customize inventory captions in ARTERNAL, with options for organization-wide or user-specific settings. - [How to Add and Manage Custom Work Locations](https://support.arternal.com/en/articles/4492003-how-to-add-and-manage-custom-work-locations.md): Learn how to add custom work locations in ARTERNAL to display them on the inventory page for easier tracking and organization. - [How to Add and Manage Custom Work Statuses](https://support.arternal.com/en/articles/4492005-how-to-add-and-manage-custom-work-statuses.md): Learn how to add custom work statuses in ARTERNAL to display them on the inventory page for easy tracking and management. - [How to Add and Manage Custom Expense Types](https://support.arternal.com/en/articles/4492006-how-to-add-and-manage-custom-expense-types.md): Learn how to add custom expense types in ARTERNAL to display them on the inventory page for easier tracking and management of expenses. - [How to Display Multiple Currencies for Inventory](https://support.arternal.com/en/articles/4492011-how-to-display-multiple-currencies-for-inventory.md): Learn how to display multiple currencies for inventory items in ARTERNAL by setting up automatic currency conversions in the Price Settings. - [How to Manage Email Notification Preferences in ARTERNAL](https://support.arternal.com/en/articles/5800703-how-to-manage-email-notification-preferences-in-arternal.md): Learn how to manage your email notification preferences, including weekly summaries, work status updates, price changes, and OVR activity. - [How to Set Up Two-Factor Authentication \(2FA\) for Your ARTERNAL Account](https://support.arternal.com/en/articles/8346310-how-to-set-up-two-factor-authentication-2fa-for-your-arternal-account.md): Learn how to set up two-factor authentication \(2FA\) in ARTERNAL to enhance your account security with an additional layer of protection. - [How to Quickly Access the ARTERNAL Platform on Desktop](https://support.arternal.com/en/articles/9686074-how-to-quickly-access-the-arternal-platform-on-desktop.md): Learn how to quickly access the platform by navigating directly to app.arternal.com, with a tip on bookmarking for faster logins. ## Mobile/IOS - [How to Create a Contact List - IOS](https://support.arternal.com/en/articles/4785662-how-to-create-a-contact-list-ios.md): Learn how to create, edit, and manage Contact Lists on the ARTERNAL iOS app with step-by-step instructions and a video walkthrough. - [How to Create a New Contact in SmartMail \(iOS\)](https://support.arternal.com/en/articles/6337969-how-to-create-a-new-contact-in-smartmail-ios.md): Create new contacts quickly while composing SmartMails on iOS. Add details instantly and continue emailing without leaving the composer. - [How to Edit a Contact - IOS](https://support.arternal.com/en/articles/4785626-how-to-edit-a-contact-ios.md): Learn how to quickly edit a contact on the ARTERNAL iOS app, update their details, and save changes seamlessly across your account. - [How to Add a New Contact - IOS](https://support.arternal.com/en/articles/4785617-how-to-add-a-new-contact-ios.md): Learn how to quickly create and save a new contact from the ARTERNAL iOS app, plus tips for adding key details and syncing with SmartMail. - [Creating a New Contact from a Business Card - iOS](https://support.arternal.com/en/articles/4785633-creating-a-new-contact-from-a-business-card-ios.md): Learn how to quickly scan a business card in the ARTERNAL mobile app to create a new contact on the go. - [How to Add Contacts to a List - IOS](https://support.arternal.com/en/articles/4785676-how-to-add-contacts-to-a-list-ios.md): Learn how to add contacts to a Static List or creating a new list on iOS. - [Contact Timeline on Mobile 📱](https://support.arternal.com/en/articles/13288434-contact-timeline-on-mobile.md): View all contact activity on mobile. Track emails, views, clicks, holds, interests, and more from the Contact Timeline. - [Using Online Viewing Rooms 2.0 on Mobile 📱](https://support.arternal.com/en/articles/12084176-using-online-viewing-rooms-2-0-on-mobile.md): Create, edit, and share Online Viewing Rooms from your phone — complete with banners, text, and simple visit analytics. - [📊 OVR Analytics on Mobile](https://support.arternal.com/en/articles/12451055-ovr-analytics-on-mobile.md): Track OVR engagement on mobile with visitor sessions, artwork views, and document insights. - [Inventory Selection Cart – iOS 📱](https://support.arternal.com/en/articles/5745980-inventory-selection-cart-ios.md): Use the Inventory Selection Cart on iOS to select multiple artworks and take bulk actions quickly — all from your mobile app - [Sharing Artworks via Messaging Apps 📱](https://support.arternal.com/en/articles/6128281-sharing-artworks-via-messaging-apps.md): Share individual artworks via iMessage, WhatsApp, or SMS using a clean, mobile-friendly artwork link — perfect for quick sharing. - [How to Upload a New Work – iOS 📱](https://support.arternal.com/en/articles/4787708-how-to-upload-a-new-work-ios.md): Upload new artworks from the ARTERNAL iOS app by adding images, details, and saving directly to your inventory. - [How to Create a New List - iOS 📱](https://support.arternal.com/en/articles/4787737-how-to-create-a-new-list-ios.md): Create a new list in the ARTERNAL iOS app to organize artworks for exhibitions, sharing, or Online Viewing Rooms. - [How to Add Works to a List – iOS 📱](https://support.arternal.com/en/articles/4787761-how-to-add-works-to-a-list-ios.md): Add artworks to existing inventory lists on iOS to quickly organize works for exhibitions, viewing rooms, and presentations - [Where to Find Your Lists on the ARTERNAL Mobile App 📱](https://support.arternal.com/en/articles/4792957-where-to-find-your-lists-on-the-arternal-mobile-app.md): Learn where to find your inventory lists on the ARTERNAL iPhone and iPad app and why lists may not appear where you expect. - [How to Edit Works - iOS 📱](https://support.arternal.com/en/articles/4787784-how-to-edit-works-ios.md): Edit artwork details, update images, and manage inventory fields directly from the ARTERNAL iOS app. - [How to Browse and Edit Editions on Mobile 📱](https://support.arternal.com/en/articles/9397040-how-to-browse-and-edit-editions-on-mobile.md): Quickly browse and update editioned artworks from the ARTERNAL mobile app — edit parent records or individual editions in just a few taps. - [Artwork Activity Timeline on Mobile 📱](https://support.arternal.com/en/articles/13287571-artwork-activity-timeline-on-mobile.md): View an artwork’s full activity history on mobile. Track edits, emails, clicks, pricing updates, and more—anytime, anywhere. - [Artwork Location History on Mobile 📱](https://support.arternal.com/en/articles/13288555-artwork-location-history-on-mobile.md): Track where an artwork has been over time. View location changes, manage sublocations, add notes, and assign contacts - right from mobile. - [How to Share Works – iOS 📱](https://support.arternal.com/en/articles/5147079-how-to-share-works-ios.md): Share individual artworks or full lists from the ARTERNAL iOS app via message, email, or link—quickly and mobile-friendly. - [How to search smart mails](https://support.arternal.com/en/articles/6232534-how-to-search-smart-mails.md) - [How to Attach Works to Mail - iOS 📱](https://support.arternal.com/en/articles/4785695-how-to-attach-works-to-mail-ios.md): Attach artworks from your inventory directly to emails in ARTERNAL to share details, images, and pricing with contacts. - [How to View Sent Mail Details and Activity - iOS 📱](https://support.arternal.com/en/articles/4785700-how-to-view-sent-mail-details-and-activity-ios.md): View sent Smart Mail details in ARTERNAL to see recipients, messages, and engagement like opens, clicks, and replies—all from the Mail tab. - [How to Compose and Send Emails - iOS 📱](https://support.arternal.com/en/articles/4785687-how-to-compose-and-send-emails-ios.md): Learn how to compose and send emails using the Quick Compose feature in the ARTERNAL mobile app, making it easy to communicate on the go. ## iPad - [How to Compose Mail - iPad](https://support.arternal.com/en/articles/4789879-how-to-compose-mail-ipad.md) - [How to view mail activity and attachments - iPad](https://support.arternal.com/en/articles/4789942-how-to-view-mail-activity-and-attachments-ipad.md) - [How to Send Group Mail - iPad](https://support.arternal.com/en/articles/4789886-how-to-send-group-mail-ipad.md) - [How to attach work to smart mail - iPad](https://support.arternal.com/en/articles/4789914-how-to-attach-work-to-smart-mail-ipad.md) - [How to Create a New Fair - iPad](https://support.arternal.com/en/articles/4790050-how-to-create-a-new-fair-ipad.md) - [How to Upload New Work - iPad](https://support.arternal.com/en/articles/4792769-how-to-upload-new-work-ipad.md) - [How to Edit Works - iPad](https://support.arternal.com/en/articles/4792779-how-to-edit-works-ipad.md) - [How to Create a New Custom Set - iPad](https://support.arternal.com/en/articles/4792801-how-to-create-a-new-custom-set-ipad.md) - [How to Create a New exhibition - iPad](https://support.arternal.com/en/articles/4792846-how-to-create-a-new-exhibition-ipad.md) - [How to Add Works to a Set - iPad](https://support.arternal.com/en/articles/4792857-how-to-add-works-to-a-set-ipad.md) - [How to Create a New Contact - iPad](https://support.arternal.com/en/articles/4790031-how-to-create-a-new-contact-ipad.md) - [How to Create a Contact List - iPad](https://support.arternal.com/en/articles/4790060-how-to-create-a-contact-list-ipad.md) - [How to Edit a Contact - iPad](https://support.arternal.com/en/articles/4790043-how-to-edit-a-contact-ipad.md) ## ARTERNAL Pay - [Getting Started with ARTERNAL Pay](https://support.arternal.com/en/articles/8593784-getting-started-with-arternal-pay.md): Get started with ARTERNAL Pay. - [Linking your Stripe Account to ARTERNAL](https://support.arternal.com/en/articles/8341977-linking-your-stripe-account-to-arternal.md): How to link your ARTERNAL account to Stripe for credit cards, Affirm, and ACH. - [Payment & Payout Information](https://support.arternal.com/en/articles/8871875-payment-payout-information.md) - [First Payout Delays, Reserves and ACH Limits](https://support.arternal.com/en/articles/8871214-first-payout-delays-reserves-and-ach-limits.md): Questions and terminology pertaining to ARTERNAL Pay - Payout delays, reserves and ACH Limits. ## Workspace & Billing - [Upgrade your account tier](https://support.arternal.com/en/articles/11131676-upgrade-your-account-tier.md): Upgrade from Prodigy, to Principal or Expert - [Adding Additional Users to Your Workspace](https://support.arternal.com/en/articles/15262385-adding-additional-users-to-your-workspace.md): Learn how to add additional users to your ARTERNAL workspace and what information to send to support for setup. - [Replacing a User Who Has Left the Workspace](https://support.arternal.com/en/articles/15262473-replacing-a-user-who-has-left-the-workspace.md): Learn the recommended workflow for replacing an ARTERNAL user when an employee leaves your organization, including Smart Mail considerations. ## Importer: Contacts, Inventory, & Transaction - [How to Import Contacts Using the New Importer](https://support.arternal.com/en/articles/11648680-how-to-import-contacts-using-the-new-importer.md): The new importer makes it easy to upload contact data in bulk. Follow these steps to prep your spreadsheet and finalize your import. - [Contact Import Field Reference](https://support.arternal.com/en/articles/11660588-contact-import-field-reference.md): Reference for all supported fields when importing contacts into ARTERNAL, with details on required and optional columns. - [How to Import Inventory Using the New Importer](https://support.arternal.com/en/articles/11867958-how-to-import-inventory-using-the-new-importer.md): The new importer makes it easy to upload contact data in bulk. Follow these steps to prep your spreadsheet and finalize your import. - [Inventory Import Field Reference](https://support.arternal.com/en/articles/11868506-inventory-import-field-reference.md): Reference for all supported fields when importing inventory into ARTERNAL, with details on required and optional columns. - [How to Import Transactions Using the New Importer](https://support.arternal.com/en/articles/11724180-how-to-import-transactions-using-the-new-importer.md): Import invoices and transactions in bulk using ARTERNAL’s importer. Supports line items, shipping, payments, and more. ## What's new at ARTERNAL - [ARTERNAL Release Notes](https://support.arternal.com/en/articles/4785386-arternal-release-notes.md): New features, updates and bug fixes will be posted here. ## AI Tools - [Use the Paste-In Caption Parser to Populate Artwork Fields](https://support.arternal.com/en/articles/13560433-use-the-paste-in-caption-parser-to-populate-artwork-fields.md): Paste an artwork caption and let AI automatically extract and populate inventory fields, with a quick review before saving. - [Artwork Intake: Create Records from PDFs, Images & Text](https://support.arternal.com/en/articles/13772017-artwork-intake-create-records-from-pdfs-images-text.md): Upload PDFs, text, or images to extract artwork details and create reviewed records in ARTERNAL with one approval step.